We are looking for talented and passionate individuals to join our team. Does being challenged daily motivate you? If yes, join Mercantil! Here, you’ll find abundant opportunities to experience new challenges and take ownership of your career — all within one of the Best Companies to Work For. By joining our company, you’ll have the opportunity to grow in a dynamic environment where your talent is recognized and encouraged. This combination becomes even more perfect if you possess enthusiasm, strong communication skills, proactivity, and — of course — a results-oriented mindset. Explore our job openings, find the opportunity that best matches your profile, and become part of a team that values your talent. Don’t miss the chance to transform your career and contribute to challenging and transformative projects. Grow with us! Interested? Then check out the opportunity we have for you below! So, see below the opportunity available here: **\#JOINMERCANTIL** **Responsibilities and duties** **Your main challenges will be:** * Screening functions focused on directing customers to appropriate service channels based on their needs; * Supporting customers by clarifying doubts and assisting them with terminals and platforms (products, balances, statements, TEDs, various inquiries, etc.); * Assisting with issuing provisional cards and requesting replacements; * Supporting the installation and use of mobile banking and internet banking applications; * Receiving courier bags (malotes); * Assisting with document organization and retrieval; * Managing and organizing material inventory; * Observing and supporting the activities of Branch Clerks in the self-service area; * Monitoring and ensuring proper signage, demarcation, and posting of notices; * Digitizing and uploading payment accounts (e.g., water and electricity, condominium fees, municipal and state taxes/fees) into the system. **** **Requirements and qualifications** **We seek a candidate who:** * Is currently enrolled in an undergraduate program in one of the following fields: Administration, Actuarial Sciences, Accounting, Economics, Commercial Management, Financial Management, Business Management, Service Management, Managerial Processes, Administrative Management, Banking Management, or Sales Management; * Is available to complete the full two-year Internship Program; * Is available to intern for six hours per day (morning shift). **You’ll stand out if you have:** * Proficiency in Microsoft Office Suite. **Work Location:** * Ipatinga / MG (on-site work). **Additional Information** **What we offer interns:** * Monthly stipend of R$2\.363,26; increased to R$2\.588,72 after 90 days; * Transportation allowance — no deduction from the stipend; * Wellhub (Gympass); * Life insurance — no deduction from the stipend; * Mercantil Academy of Development All positions are also open to persons with disabilities (PCDs). Mercantil is undergoing a major transformation, grounded in investment in innovation, technology, and people. Each day, we become more modern and tech-driven, adapting to change while drawing on over 80 years of history. Our stability reflects our experience in sharing best market practices — always customer-focused and committed to delivering personalized solutions. **We aim to be the bank our customers choose and trust every day: simple and close.** We approach everything we do with passion. We live our customers’ experiences when serving them or developing products and services. Here, every idea, experience, and insight adds value: people drive us forward. We cultivate lasting relationships, value the well-being of a balanced life, and actively promote inclusion and diversity. Do you identify with this? Then come join our team!
João Silva
Indeed · HR
João Silva
Indeed · HR
