SALES REPRESENTATIVE - TIMÓTEO/MG

Description

Job Summary: This professional will consult with customers to understand their needs, offer value propositions, expand connections with additional services, and build an engaging relationship. Key Highlights: 1. Consultative service to identify and offer unique value propositions. 2. Conduct product and service tastings, clarifying customer questions. 3. Sell products and services, following company guidelines. The Customer Representative (CR) must assess customer needs and offer the most suitable value proposition; Expand customer opportunities to connect with additional services so they can fully enjoy what they love in life; Assure customers that a solution is always available; Build relationships and deliver an engaging experience in every customer interaction. **Requirements:** · Completed High School education; · Basic knowledge of Microsoft Office suite; · Sales and customer service experience preferred; · Familiarity with sales targets and performance indicators is a plus; · Experience with telecommunications is a plus; · Knowledge of Android and iOS systems is a plus. **Responsibilities** * Provide in-person or online customer service using official company tools, adopting a consultative approach to identify customer needs and offer unique value propositions; * Conduct product and service tastings, clarifying questions regarding specifications to provide greater confidence for customer decision-making; * Sell products (mobile phones and accessories) and services (plans and digital services) according to customer needs and in compliance with company procedures and guidelines; * Support customers in resolving issues related to Vivo’s services; * Promote product and service offers and actively attract new customers; * Establish and foster customer relationships, embodying one’s personal brand aligned with Vivo’s DNA to maintain these bonds; * Take ownership of organizing and maintaining workplace cleanliness; * Help organize customer flow in-store and manage waiting lines as needed; * Display products in the showcase and keep it organized according to company standards. **(For registration-related questions, contact 03899910\-6722\)** Employment Type: Full-time CLT Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Work Location: On-site