Receptionist / Unit Assistant Prime

Description

Job Summary: Responsible for delighting customers, organizing daily operations, and ensuring a welcoming and professional experience within an elegant aesthetic and wellness environment. Key Highlights: 1. First point of contact for customers, ensuring a welcoming and professional experience. 2. Administrative support and organization of the reception area and consultation rooms. 3. Modern, collaborative environment focused on quality of life. Do you enjoy delighting people, organizing daily operations, and working in an elegant aesthetic and wellness environment? This opportunity could be your next career step. At Dr. Hair — a reference in non-surgical hair treatment — you will be the first point of contact for customers at the unit, guaranteeing a welcoming, organized, and professional experience from start to finish. * Greet customers, provide support, and guide them throughout the unit. * Answer phone calls and WhatsApp messages, responding to inquiries courteously. * Manage the unit’s appointment and procedure schedule. * Perform registrations, updates, and maintain medical records/systems. * Support the commercial team in scheduling assessments and follow-ups. * Maintain organization of the reception area and consultation rooms. * Provide administrative support to the Prime unit coordinator. Requirements: **Mandatory requirements:** * Prior experience as a receptionist, unit assistant, or in a similar role. * In-person and telephone/WhatsApp customer service experience. * Strong verbal and written communication skills, professional demeanor, and empathy. * Organizational skills, attention to detail, and proficiency in administrative routines. * Basic computer literacy and experience using systems/online scheduling tools. * Availability to work under CLT employment terms during extended business hours. **Preferred qualifications:** * Experience in aesthetic clinics, healthcare, beauty, or wellness settings. * Experience with consultative sales or supporting the commercial team. * Ability to interact effectively with high-expectation clientele (Prime standard). * Interest in pursuing a career in customer service or unit management. Benefits At Dr. Hair, you’ll find a well-structured environment, a strong brand, and clients who value high-standard service. Here, you’ll enjoy: * CLT employment contract, competitive salary, and attractive benefits. * Ongoing training in customer service and products/services. * Modern, collaborative environment focused on quality of life.