Description
Job Summary:
A professional to provide customer service and general administrative support, organizing documentation and assisting with technical support routines.
Key Highlights:
1. Customer service through multiple channels and essential administrative support.
2. Organization of documentation and administrative routines.
3. Assistance with scheduling and technical support processes.
**ADMINISTRATIVE SECRETARY**
**IPATINGA/MG**
**Main Responsibilities:**
Provide customer service (in person, by phone, and WhatsApp) \| Issue invoices and perform system registrations \| Issue and manage Service Orders (SO) \| Organize and send required documentation to customers and internal departments \| Assist with general administrative routines of the technical support team \| Schedule technical team appointments \| And other duties related to the position.
**About the Company:**
Soft Vale do Aço is a company specialized in water purifiers and ice machines, dedicated for over 30 years to promoting health, quality, and well-being for families and businesses in the region. Operating as an Authorized Everest Technical Support Center, the company stands out for its credibility, excellence in customer service, and deep technical expertise in water purification solutions.
**Requirements:**
Strong verbal and written communication skills, with a professional and courteous attitude in customer interactions \| Prior experience in public-facing customer service \| Proficiency with systems and administrative processes.
**Compensation and Benefits:**
R$1\.831,00 \+ Meal allowance R$150,00
Transportation allowance/Fuel allowance \+ Health insurance
**Working Hours:**
Monday to Friday: 08:00 to 18:00 (2-hour lunch break)
Saturday: 08:00 to 12:00
**Work Location:**
Jardim Panorama, Ipatinga/MG ;