Examination Scheduling Assistant - PCD Vacancy

Description

Job Summary: The professional will be responsible for customer service, providing guidance, scheduling examinations, and clarifying doubts. Key Highlights: 1. Exclusive vacancy for Persons with Disabilities (PCD) 2. Customer service and guidance regarding examinations 3. Scheduling and rescheduling of examinations We currently have an opportunity for an Examination Scheduling Assistant. **Exclusive vacancy for Persons with Disabilities (PCD).** The professional will be responsible for customer service, providing guidance, scheduling examinations, clarifying doubts, and contributing to service quality and the smooth operation of the Examination Scheduling Center. **Main responsibilities:** * Attend to and guide customers and their families regarding examinations, schedules, locations, and necessary preparations for procedures; * Schedule and reschedule examinations; * Make telephone calls to confirm procedures and clarify doubts; * Verify information and documentation provided by customers for examination execution; * Manage appointment schedules and organize information related to customer service; * Register and update customer data in the system; * Contact patients to schedule prescribed examinations; * Record requests and forward them to the relevant departments when necessary; * Support the team and leadership with administrative tasks related to the area; * Ensure service quality, confidentiality of information, and compliance with internal procedures. **Requirements:** * Completed high school education; * Strong verbal and written communication skills; * Basic computer knowledge; * Aptitude for public service and telephone interaction; * Availability for on-site work in the Santo Agostinho neighborhood, Belo Horizonte. **Working hours:** 1:00 PM to 7:00 PM (Monday to Saturday) Compensation: R$1\.739,00 per month Benefits: * Medical assistance * Dental assistance * Profit-sharing program * Food allowance * Meal voucher * Transportation voucher Selection question(s): * This vacancy is intended for persons with disabilities. Please specify your disability or ICD code. Work location: On-site