Operations Supervisor

Description

Job Summary: The professional will monitor targets, manage teams and budgets, optimize productivity, and ensure operational compliance, while handling conflict resolution and communication. Key Highlights: 1. Lead and supervise the urban cleaning inspection team autonomously. 2. Optimize overall operational productivity and efficiency. 3. Manage the operational budget and ensure compliance with regulations. . Monitor contract performance targets, KPIs, and schedules, proactively acting to ensure expected outcomes. . Analyze performance reports and implement action plans to optimize overall operational productivity and efficiency. . Ensure accurate recording of all operations in management systems (Sienge, Sofit, Inlog), guaranteeing data accuracy for analysis. . Manage the operational budget, controlling costs and expenses to maintain the contract's financial sustainability. . Supervise and lead the Urban Cleaning Inspection team, ensuring field responsibilities are carried out autonomously and effectively. . Coordinate workforce management and HR processes with the team, ensuring compliance and efficiency. . Conduct strategic training and development plans for the management team, enhancing on-site leadership. . Handle complex conflicts that could not be resolved by inspectors. . Supervise the Fleet Maintenance area, ensuring vehicles and machinery remain in optimal operating condition (cleaning, branding, maintenance), in compliance with environmental standards and municipal regulations. . Coordinate the Supplies and Warehouse Management area, ensuring inventory levels of supplies and equipment align with operational needs. . Ensure compliance with occupational safety regulations, actively collaborating with SESMET on risk prevention and coordinating accident and incident investigations. . Address high-complexity non-conformities and complaints, serving as the escalation point for issues impacting the contract. . Act as the primary liaison between the field team and senior management, communicating critical information and important updates. . Immediately inform management of any incidents that may jeopardize operational continuity or the company's reputation. Employment Type: Permanent CLT Salary: R$4.000,00 - R$5.330,74 per month Benefits: * Life insurance * Meal allowance * Food voucher * Transportation voucher