**Description and Responsibilities:** **Schedule:** Variable, Monday to Friday. **Level:** Supervision/Coordination **Employment Type:** Tenured \- CLT labor code We are seeking an Operations Supervisor to directly manage service quality across our units, ensuring excellence in customer service, process organization, and team development. **Key Responsibilities** * Conduct daily visits to client companies, evaluating service execution and quality standards; * Guide, monitor, and train staff on operational procedures; * Manage work schedules, tracking absences and coverage needs; * Support operations by covering specific shifts when necessary; * Control and validate employee time sheets; * Request and manage operational supplies. **Requirements:** **What we seek:** * Organized, proactive profile with strong communication skills; * Ability to effectively manage teams and handle operational routines; * Preferably with personal means of transportation. **Benefits** * Meal Allowance: R$ 400.00 * Transportation Allowance: R$ 400.00 * Performance Bonus * Life Insurance * Professional growth opportunity, with direct involvement in operational management * Why is this position right for you? * Here, you will not only be a supervisor but also a continuous improvement agent, enjoying autonomy, direct contact with teams, and recognition for results. **Benefits:** No benefit specified