Prime Receptionist Assistant

Description

Job Summary: We are seeking a Prime Assistant/Receptionist to enhance the excellence of our customer service, focusing on greeting clients, managing schedules, and providing administrative support. Key Highlights: 1. Join a solid company with a validated methodology and a purpose of transforming lives 2. Fixed salary + Aggressive performance-based variable bonus 3. Structured Career Plan and internal Training & Development programs *Dr. Hair is an established national leader in non-surgical hair treatments, recognized for its professionalism, advanced technology, and tangible results that transform self-esteem and confidence for countless individuals across the country.* *Currently expanding nationwide, Dr. Hair already operates over 20 units and continues growing in a structured manner, continuously investing in innovation, staff training, and service excellence.* *Joining Dr. Hair means becoming part of a solid organization backed by resources, a validated methodology, and a clear purpose of transforming lives!* We seek a Prime Assistant/Receptionist with ambition for growth and development to elevate the excellence of our service delivery. **Your main responsibilities will include:** * Greeting clients, offering support, and guiding them within the unit. * Answering phone calls and WhatsApp messages, responding to inquiries courteously. * Managing the unit’s appointment and procedure schedule. * Performing registrations, updates, and maintaining medical records/systems. * Supporting the sales team in scheduling assessments and follow-ups. * Maintaining the reception area and treatment rooms in order. * Providing administrative support to the unit coordinator. Requirements: **Mandatory:** * Prior experience as a receptionist, unit assistant, or similar role. * In-person and telephone/WhatsApp customer service experience. * Strong verbal and written communication skills, professional demeanor, and empathy. * Organizational skills, attention to detail, and proficiency in administrative routines. * Basic computer literacy and familiarity with systems/online scheduling tools. * Availability to work in person from Monday to Saturday, with Saturday being a half-day shift. **Preferred Qualifications:** * Experience in aesthetic clinics, healthcare, beauty, or wellness settings. * Experience in consultative sales or supporting a sales team. * Ability to interact effectively with high-expectation clientele (Prime standard). * Interest in pursuing a career in the commercial field. Benefits **We Offer:** * Fixed salary + Aggressive performance-based variable bonus. * Established protocols and continuous investment in technology. * Internal Training & Development programs. * Structured Career Plan. * A collaborative environment with close leadership and a focus on development. Do you identify with this opportunity? Apply now!