Description
**We are a Brazilian electric power company with over 20 years of history.**
**We operate both in the Free Market and in Distributed Power Generation, providing energy solutions to reduce costs and enhance results for our customers — end consumers, generators, and traders — managing over 1.500 MW on average, equivalent to two cities the size of Belo Horizonte.**
**We are growing rapidly and need more talent for our team! Join us!**
Employment type: Permanent (CLT)
Work model: On-site
Working hours: Monday to Friday, during business hours
**AS A COLLECTION ASSISTANT, YOU WILL**
* Negotiate with delinquent customers
* Address and resolve inquiries related to debt collection
* Support receipt and settlement of receivables
* Assist supervision with administrative and operational requests within the department
* Issue and send invoices, bank slips, and collection notices
* Prepare collection reports and update financial information in the system
**WHAT WE EXPECT FROM YOU**
* Completed high school education
* Excellent oral and written communication skills
* Prior experience in collection activities
* Experience with digital customer service systems and platforms
* Experience in customer negotiation and retention
* Basic Microsoft Office proficiency
* Proactive, dynamic, and agile profile
**WHAT CMU OFFERS:**
* Market-competitive salary
* Meal card
* Health insurance
* Transportation allowance / Fuel allowance