Responsible for providing technical support, performing IT infrastructure maintenance, and assisting in data management. Basic knowledge in SQL and networking is required, as well as skills in handling operating systems, servers, and equipment. We are looking for someone proactive, organized, and with strong communication abilities to collaborate with different departments within the company. **Requirements:** * Ongoing or completed undergraduate or technical degree in technology-related fields; * Proficiency in Office suite; * Experience with databases and SQL; * Experience in technical support. **Behavioral Competencies:** * Clear and objective communication; * Proactivity; * Teamwork; * Analytical ability; * Organization and planning; * Adaptability; * Resilience; * Results focus. **Responsibilities:** * Provide on-site and remote technical support to employees; * Perform preventive and corrective maintenance on computer equipment; * Monitor and manage local networks, servers, and network devices; * Develop and manage SQL data; * Assist in the installation and configuration of software and operating systems; * Document technical procedures and maintain updated records; * Support infrastructure improvement and information security projects; * Collaborate with the PD team on requests involving system and data integration.