Job Description: * High school diploma completed; * Technical course in Computer Science or Computer Networks is desirable; * Desired skills: Windows Server/Linux Server, Networking, Monitoring, Virtualization, IP Telephony; * Availability to work on a rotating schedule from Monday to Saturday, until 7 p.m.; * Will work under a hybrid model; residence in a city with an Amigo unit is required; * Execute and support Procurement Analysts in departmental activities to ensure timely delivery of products and services; * Execute or escalate departmental requests to fulfill task cycles; * Operate internal ERP systems and platforms; * Monitor communication tools used by Delivery to interact with After-Sales, CIOR, Partners, and Customers; * Document delivered services so other departments can access customer documentation and centralize technical information; * Maintain control spreadsheets used by Delivery as well as the company’s ERP system with project-related information such as deadlines and schedules, SLAs, and other departmental activities to centralize customer- and department-related information; * Interact with activation teams including CIOR, Installation Providers, and Third Parties to ensure delivery timelines and quality. 2512040202181901196