Maintenance Assistant

Description

Job Summary: Solução Imobiliária is seeking an Administrative Assistant for the Maintenance Department to ensure organized and agile handling of maintenance demands for managed properties. Key Highlights: 1. Receive, register, classify, and track maintenance requests 2. Mediate communication among landlords, tenants, and service providers 3. Proactivity, emotional resilience, and firmness to handle urgent situations **Administrative Assistant Position – Maintenance (Real Estate)** **Company** Solução Imobiliária **Location** Governador Valadares – MG (on-site) **Job Description** Solução Imobiliária seeks an **Administrative Assistant for the Maintenance Department** to ensure that demands from managed properties are **received, analyzed, forwarded, and tracked** in an organized and agile manner, maintaining formal records and preventing conflicts between landlords and tenants. **Main Responsibilities** * Receive, register, classify, and track maintenance requests. * Assess maintenance responsibility (owner vs. tenant) and risk/urgency level. * Mediate communication among landlords, tenants, and service providers, ensuring alignment and documentation. * Engage service providers, monitor deadlines, and track service execution and quality until completion. * Maintain updated records in the system and close requests after full verification. **Daily Routine (Examples)** * Daily screening of corporate WhatsApp, emails, and the iMobies system. * Request formal email submission with photos/videos when requests arrive via WhatsApp. * Follow up on responses and confirm schedules/service execution with providers (via WhatsApp/call). **Requirements** * Completed high school education (minimum). * Organization, prioritization, and clear communication (in an environment with simultaneous demands). * Daily use of corporate WhatsApp, email (formal recordkeeping), and the iMobies system. **Preferred Qualifications** * Currently pursuing or completed undergraduate degree. * Basic knowledge of building maintenance (plumbing, electrical, structural) and customer service. **Behavioral Profile** * Proactivity, emotional resilience, and firmness to handle urgent situations and conflicts. * Attention to detail and professional demeanor to prevent recording errors and communication breakdowns. **Employment Type**: [CLT] **Working Hours**: Business hours **Compensation**: Minimum Wage **Benefits**: Transportation Allowance **How to Apply** Send your resume to: **beathrizbrandolt@gmail.com or WhatsApp (27)99600-2502** Subject Line: **“Admin. Asst. Maintenance – GV”** Job Type: Full-time, Permanent CLT Salary: R$1,621.00 – R$2,000.00 per month Benefits: * Transportation Allowance