Job Summary: The professional will be responsible for coordinating and monitoring delivery teams, ensuring the effectiveness and quality of routes, as well as resolving operational issues. Key Highlights: 1. Coordinate and monitor delivery teams 2. Ensure the effectiveness and quality of deliveries 3. Resolve issues inherent to deliveries We are Coca-Cola FEMSA (KOF), one of the world’s largest bottlers and distributors within the Coca-Cola system by volume. Every day, we serve over 381 million people across Latin America. With 56 manufacturing units and 249 distribution centers, our team of more than 97,000 employees enables us to represent over 169 leading brands across the territories where we operate. At Coca-Cola FEMSA, every day is an opportunity to learn and grow. **Responsibilities and Duties** * Execute dispatch of delivery teams to assigned routes; * Receive delivery teams upon return from routes and analyze route performance and reasons for product returns; * Monitor delivery teams en route through tracking system queries, telephone support, and resolution of delivery-related issues; * Analyze and plan delivery routes and report deviations to the routing center; * Manage outstanding financial matters related to transportation; * Analyze and resolve customer complaints regarding deliveries; * Report delivery status to Distribution Coordinators; * Assist in managing working hours of external teams; * Ensure effective, high-quality, punctual, and accurate deliveries for the Operating Unit. **Requirements and Qualifications** * **Education:** Completed high school; bachelor’s degree completed or in progress is desirable. * **Interpersonal Skills:** Proactivity, resilience, commitment, and ability to work effectively in teams; * **Experience:** Prior experience is a plus; * **Availability:** Flexible working hours; * Valid Brazilian driver’s license (Category B) **Additional Benefits** * Profit-sharing program (PPR) * Health insurance * Dental plan (optional, based on employee choice) * Group life insurance * On-site cafeteria / meal voucher (depending on job location) * Food allowance * Employee purchase program at current price list * Pharmacy: payroll credit reimbursement * Credit cooperative * School Kit: provided at the beginning of the academic year for dependents * Birthday Kit * Christmas Kit * Toy Voucher: provided in October for dependents. *At Coca-Cola FEMSA, we are committed to providing equal development opportunities for all individuals, regardless of origin, race, age, sexual orientation, gender identity, disability, nationality, migration status, or any other characteristic.* **We value diversity—it makes us stronger.** **Inside Coca-Cola FEMSA Brazil** We are one of the world’s largest manufacturers—by sales volume—of The Coca-Cola Company products. We have operated in Brazil for 21 years, with over 25,000 direct employees, 11 factories, 47 distribution centers, 470,000 points of sale, and over 93 million consumers. We operate in 19% of Brazil’s territory, serving 52% of its population, covering the states of São Paulo, Paraná, Santa Catarina, Rio Grande do Sul, Minas Gerais, Mato Grosso do Sul, Rio de Janeiro, and Goiás. We are responsible for the production, marketing, and distribution of over 169 brands in our portfolio, categorized as follows: beverages (carbonated soft drinks, isotonic and electrolyte drinks, energy drinks, waters, juices, teas, plant-based beverages, beers, spirits, and ready-to-drink alcoholic beverages) and multi-category products (candies and confectionery). In addition to well-known brands such as Coca-Cola, Crystal, Schweppes, Del Valle, Kapo, Matte Leão, Ades, Powerade, and Monster Energy Drink, Coca-Cola FEMSA Brazil also offers beers including Estrella Galicia, Therezópolis, Eisenbahn, and Sol, as well as distilled spirits such as Johnnie Walker, Tanqueray, Campari, Smirnoff, Sagatiba, and Sky Vodka. The company also distributes candies and confectionery items, including Mentos, Fini, and Fruit-tella.