Description: * Completed high school education; * Advanced knowledge of Excel and other Microsoft Office tools; * Proficiency in data interpretation; * Strong reading, writing, and oral presentation skills; * Management of large spreadsheets and databases. Preferred Qualifications * Bachelor’s degree (e.g., Administration or related fields); * Power BI and SQL; * Claims analysis and monitoring; * Verification of records and information to ensure CRM compliance; * Creation and follow-up of service requests with other departments; * Support in executing administrative and operational routines; * Support in automating and optimizing internal processes; * Preparation of reports and controls for management; * Data analysis and reporting for management and other departments; 2512040202181901300