Job Summary: We are seeking an organized and technically skilled professional to operationalize CRM strategies, ensuring timely and accurate execution of campaigns and efficient data management. Key Highlights: 1. ActiveCampaign operations and automations 2. Contact list management and hygiene 3. Email Quality Assurance (QA) We seek a hands-on professional to operationalize our CRM strategies. We already have the strategy and calendar defined; we need someone organized and technically proficient to ensure emails are sent at the right time, to the right audience, and without errors. Your day-to-day responsibilities will include: - ActiveCampaign Operations: Configure and activate automations, nurture sequences, and broadcast campaigns (one-time sends); - List Management (Data Cleaning): Upload contact databases, clean data (remove duplicates, correct formatting), create segments and tags according to strategy; - QA (Quality Assurance): Test all links, subject lines, and email rendering before sending (ensure variables such as %FIRSTNAME% function correctly); - Basic Reporting: Extract metrics on open rates, click-through rates, and opt-outs for the strategy team. Requirements Proficiency in ActiveCampaign: You must be able to build conditional automations ("If clicked, do X; if not, do Y") and manage Tags/Lists with precision; Intermediate Excel/Google Sheets: Ability to use VLOOKUP and filters to process lists before uploading them into the platform; Attention to detail: No errors in Portuguese or broken links may be overlooked. Preferred Basic HTML/CSS knowledge (for minor layout adjustments within the ActiveCampaign editor); Fundamental understanding of email deliverability (how to prevent emails from landing in spam). Benefits Birthday DayOff. Additional Information Humans Land is a market expansion company offering diverse internal growth opportunities.