Job Summary: Professional responsible for customer service, store organization, merchandise restocking, and maintenance of the sales environment. Key Highlights: 1. Excellent customer service, ensuring a positive customer experience. 2. Organization and maintenance of the sales environment. 3. Responsibility for product restocking and presentation. **MAIN RESPONSIBILITIES:** **Customer Service:** Provide excellent customer service, ensuring a positive and delightful experience for customers. **Sales Area Organization:** Ensure the sales area is always clean, organized, and aligned with Standard Operating Procedures (SOP), including: * Table organization, with standardized folds by size; * Rack organization by size, using correct hangers according to product family and category. **Pricing:** Verify and ensure all products are correctly priced, with updated and visible prices on racks and shelves. **Fitting Room Organization:** Return items left in fitting rooms, keeping the area consistently organized and functional. **Pinning and Hanger Application:** Correctly perform pinning and hanger application of garments, ensuring appropriate product presentation. **Merchandise Restocking:** Restock products daily according to sales flow and store needs, including box opening and dismantling for restocking in both stock and sales areas. **Cleanliness Maintenance:** Maintain department cleanliness by removing dust from tables, equipment, and surfaces, ensuring a pleasant environment for customers and staff. **Footwear Organization:** Perform lacing and organization of footwear, facilitating product exposure and visibility. **Fitting Room Schedule:** Adhere to the fitting room attendance schedule, ensuring cabins are cleaned and organized after each use. **Garment Ironing:** Iron wrinkled garments to ensure appropriate presentation for display and sale. **Stock Organization:** Maintain organized stock according to store guidelines, including arrangement of merchandise and hardware in the internal area. **Equipment Management:** Remove equipment from the sales area whenever necessary, especially during low merchandise volume periods. **Merchandise Allocation:** After goods receipt by the store inspector, correctly allocate merchandise to the sales area or stock, ensuring proper storage. **BENEFITS:** * Transportation allowance * Meal allowance Minimum Education: Elementary School (1st level)
João Silva
Indeed · HR
João Silva
Indeed · HR
