Product Intern

Description

Job Summary: A Product Intern who will serve as the analytical arm of the product squad, transforming data into insights to guide decision-making. Key Highlights: 1. Relaxed and collaborative environment 2. Focus on growth and emerging trends 3. Working side by side with the Product Manager Brazil **What is the work environment like?** We strive to maintain a relaxed environment where everyone's opinions influence team decisions. We work collaboratively and creatively. We are constantly evolving and always open to new trends. **Opportunity Responsibilities** The **Smart Fit Group** is one of the largest fitness ecosystems and one of the fastest-growing groups worldwide. A **Brazilian company**, founded by **Edgard Corona**, it began its journey in 1996 with **Bio Ritmo**, delivering health, movement, and quality of life through a differentiated physical activity experience. This journey scaled with the creation of **Smart Fit**, a brand that transformed the market by democratizing access to high-standard fitness, making physical activity more accessible and integrated into the lives of millions of people. From there, the Group sustained consistent growth, expanding its operations and diversifying its portfolio to serve different profiles, goals, and stages of people’s fitness journeys. Today, the **Smart Fit Group** operates in over **16 countries**, manages more than **2\.000 units**, and runs a comprehensive ecosystem of brands including gyms such as **Smart Fit, Bio Ritmo, and Nation CT**; **BEON Studios**, which unifies specialized studios under a single network: Race Bootcamp, Vidya Studio, Jab House, Tonus Gym, Aera Pilates, Velocity, and Kore; plus digital products TotalPass and Queima Diária. Together, these brands deliver both physical and digital experiences that broaden access to wellness—offering convenience, innovation, and strategic partnerships. **Smart Fit Group Brands:** **Smart Fit:** The world’s 3rd largest chain of proprietary gyms, offering democratic access, technology, and full infrastructure. **Bio Ritmo:** A premium gym offering personalized training, state-of-the-art equipment, and a high-end experience. **Nation CT**: More than a high-performance center—a unique experience within a complete and modern infrastructure, focused on performance and community. **BEON Studios**: A high-end studio ecosystem bringing together multiple wellness and group training experiences, delivered with innovation and excellence for our students and franchisees. We are seeking a **Product Intern** to: * Monitor and analyze product funnel, activation, retention, and conversion metrics using GA4 and analytics tools. * Map friction points in the customer’s digital journey and formulate hypotheses about the reasons behind each behavior. * Consolidate the customer’s voice (NPS, satisfaction surveys, social media comments, and support tickets) into actionable insights. * Support the development of dashboards and reports that translate data into narratives for various stakeholders. * Assist the product team in documenting and organizing work—including PRDs, backlogs, actionable meeting minutes, and delivery tracking. * Contribute to discovery efforts through benchmarks, research, and analyses that substantiate decisions. **The internship mission** To serve as the analytical arm of the product squad: transforming behavioral data and customer experience signals into clear insights that guide product decisions. You will work side by side with the Product Manager, helping the team see the customer behind every number. **Requirements** **What you absolutely need in your toolkit:** * Currently enrolled in an undergraduate program (e.g., Business Administration, Economics, Engineering, Marketing, Information Systems, Statistics, Psychology, or related fields), with availability * Genuine aptitude for working with data * Clear interest in customer experience and digital products—curiosity about user journeys, behaviors, and friction points * Strong written communication skills and the ability to turn data into stories—explaining what the numbers mean, not just reporting them * Basic knowledge of SQL and BI tools **Benefits** * Gym / Sports Activities * Dental Insurance * Stipend * Life Insurance * Meal Voucher * Transportation Voucher **About the Organization** The Smart Fit Group owns full-service gym brands Smart Fit & Bio Ritmo, studio gym brands Race Bootcamp, Vidya Body & Mind, Tonus Muscle Lab, Jab House, and Nós, as well as digital products Total Pass and Queima Diária. Together, our brands operate over 800 units and serve more than 2.5 million active customers. We are present in Brazil, Mexico, Chile, Peru, Colombia, Dominican Republic, Ecuador, Argentina, Panama, Guatemala, Paraguay, El Salvador, and Honduras. We are the largest fitness company in Latin America and the third-largest worldwide.