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Salesforce Specialist
Indeed
Full-time
Onsite
No experience limit
No degree limit
Patriarch Square, 62 - Historic Center of São Paulo, São Paulo - SP, 01002-010, Brazil
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Description

Job Summary: The professional will guide and evolve systems, provide technical leadership for projects and squads, support the technical definition of solutions, and participate in agile ceremonies. Key Highlights: 1. Technical leadership in projects and squads 2. Evolution of systems with modern architecture 3. Active collaboration in agile teams **Responsibilities and Duties** **What awaits you on a daily basis:** --------------------------------- * Guide and evolve systems based on modern architecture (Salesforce, microservices orientation, REST APIs, and cloud); * Provide technical leadership for projects and squads, ensuring compliance with architectural, security, and quality standards; * Support the technical definition of solutions together with the architecture team and Technical Centers of Excellence (COEs); * Participate in meetings with business areas to understand requirements and technical impact; * Analyze and propose improvements related to code, performance, security, and architecture; * Handle bug fixes and second-level technical support alongside the QA and Maintenance teams; * Contribute to code reviews and software engineering best practices; * Participate in agile ceremonies and actively collaborate with product, testing, and operations teams; * Guide and oversee product development with vendors. **Requirements and Qualifications** #### **We are looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors and preferences, to meet and exceed their expectations; * Shows a continuous commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible enough to move beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, the following are essential:** ------------------------------------------------ * Completed Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related fields; * Experience in software development; * Intermediate to advanced English (must be able to participate in technical meetings and read documentation in English); * Knowledge of Salesforce, including key modules: Sales Cloud (Sales), Service Cloud (Customer Support), Marketing Cloud (Marketing), Commerce Cloud (Commerce), Platform, and Vlocity; * Backend development experience with Java (Spring Boot or similar); * Ability to create and consume REST APIs; * Experience working with Oracle relational databases; * Experience with NoSQL databases, GitHub, GitLab, continuous integration (CI/CD), and Salesforce Copado; * Experience with automated testing practices; * Experience with Docker and agile methodologies (Scrum or Kanban); * Experience implementing large-scale integrations and ETL; * Experience implementing messaging systems (Kafka, RabbitMQ), Kubernetes, and application security; * Knowledge of customizing Salesforce solutions using tools such as Apex, Visualforce, and Lightning Web Components; * Experience using Cloud platforms (AWS, Google Cloud, Oracle Cloud). **Preferred Qualifications:** ------------------ * Experience acting as a technical reference or in contexts involving multiple squads or complex integrations is desirable; * Knowledge of Telco domains—BSS, OSS, Catalog, and integrations—is desirable; * Salesforce certifications are desirable. **Additional Information** At **Claro, people are one of our core values.** With this mindset, we continuously invest in the health, well-being, and quality of life of our employees! To ensure the best possible experience during your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food allowance; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * My Pet Club; * Agreements and partnerships; * Recognition program for years of service; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disabilities. Everyone is welcome!** **Here, we have a large team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do, united by our purpose: **“Connect for a more fun and productive life.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as the fastest and most stable mobile internet and the most stable Wi-Fi network in Brazil, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability balances for over 5 years, with 1.2 million ported lines in 2022. And there’s more: **we innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, Claro Gaming), **financial** solutions (Claro Pay), and much more! We have an **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, and agribusiness connectivity**, among others. We also foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining services delivered with social investments in **education and citizenship** projects. **So, does it match? \#JoinClaro and help us build the new together!

Source:  indeed View original post
João Silva
Indeed · HR

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