Job Summary: A professional with experience in collections management, proficiency in Office tools, and basic knowledge of financial mathematics for credit negotiation and recovery. Key Highlights: 1. Experience in collections management and CRMs 2. Proficiency in Office suite tools (Excel) 3. Basic knowledge of financial mathematics and credit negotiation Technical Skills: Familiarity with collections management and CRM systems (e.g., Opa! Callcenter, ERP IXC preferred). Proficiency in Office suite tools, especially Excel (pivot tables, charts, basic formulas). Basic financial mathematics knowledge to calculate interest, penalties, and update values. Familiarity with credit negotiation and recovery methods. Ability to generate and interpret financial reports. Prior experience required. Employment Type: Permanent CLT Benefits: * Medical insurance * Dental insurance * Food allowance * Meal allowance * Transportation allowance Working Hours: * Monday to Friday * Daily shift Additional Compensation: * 13th salary * Commission * Overtime pay Employment Type: Permanent CLT Compensation: R$1.737,52 per month Benefits: * Medical insurance * Dental insurance * Food allowance * Meal allowance * Transportation allowance