




**Job Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break. **Level:** Professional **Employment Type:** Tenured - CLT labor code Responsible for directly or telephonically attending to cooperative members, assisting them with branch processes (e.g., clarifying information regarding products and services, their accounts, cash services, updating registration data, among others), as well as offering and clarifying doubts about the products and services provided by the Institution; additionally, providing managerial support in prospecting new cooperative members and negotiating products and services, aiming to contribute to results and achievement of established goals. **Requirements:*** Bachelor’s degree completed in Administration, Accounting Sciences, Economics, Financial Management, or related fields. * Computer skills (Microsoft Office Suite: Word, PowerPoint, Excel, Outlook). * Knowledge of financial products and services is desirable. * CPA-10 certification and sales experience are desirable. * Strong customer service skills. **Benefits:** Seniority Bonus (Annual Bonus), Childcare/Babysitter Allowance, Funeral Assistance, Psychological Support, Study Grant, Comerc (Electricity Bill Discount), Birthday Day Off, Credit Operation Discount, Vehicle Financing, Split Vacation, Checking Account Fee Waiver, Welcome Kit, Newborn Kit, Coopacredi Integration Kit, Sicoob Backpack, Health Insurance Plan, Dental Insurance Plan, Zenklub Platform, PPR (Profit-Sharing Program), Birthday and Service Anniversary Gifts, Private Pension Plan, Cash Handling Allowance, Life Insurance, Sicoob Previ, Unimed Telemedicine, Uniform, Credit Card Upgrade (Plastic), Meal Voucher, Transportation Voucher, Christmas Meal Voucher, Wellhub


