Brazil **What is the work environment like?** We strive to maintain a relaxed environment where everyone's opinions influence team decisions. We work collaboratively and creatively. We are constantly evolving and always open to new trends. **Responsibilities of the Opportunity** * **Sales and Retention:** Actively focus on selling plans/products, renewing packages via CRM, and reactivating students; * **Excellence in Customer Service:** Warm welcome (in-person and digital), conducting check\-ins and full facility tours for new students; * **Product Expertise:** Technical mastery of workouts and services to address questions and recommend the best package according to the customer's profile; * **Operational and Studio Support:** Assisting with student organization in the studio, supporting the initial minutes of practice, and communicating schedule changes; * **Conflict Management and Resolution:** Prompt problem resolution, maintaining facility standards, and collaborative work focused on goals. **Requirements** * Completed high school education; * Strong communication skills; * Proactivity; * Courtesy and attentiveness in customer service; * Negotiation ability; * Prior sales experience is a plus; * Availability to work Monday through Friday, 2:00 PM \- 10:00 PM, with weekend shifts **Benefits** * Gym access / Sports activities * Medical assistance * Dental assistance * Life insurance * Corporate university * Transportation allowance **About the Organization** Smart Fit Group owns the full-service gym brands Smart Fit & Bio Ritmo, the studio gym brands Race Bootcamp, Vidya Body & Mind, Tonus Muscle Lab, Jab House, and Nós, as well as the digital products Total Pass and Queima Diária. Together, our brands operate over 800 locations and serve more than 2.5 million active customers. We are present in Brazil, Mexico, Chile, Peru, Colombia, Dominican Republic, Ecuador, Argentina, Panama, Guatemala, Paraguay, El Salvador, and Honduras. We are the largest fitness company in Latin America and the third-largest in the world.
João Silva
Indeed · HR
João Silva
Indeed · HR
