Job Summary: Join the patient care division of Brazil's largest integrated healthcare network, providing patient care in an agile environment that values innovation and leadership. Key Highlights: 1. Agile environment that values innovation and leadership 2. Opportunity to care for patients at the largest integrated healthcare network 3. Promotes dignity and respect, with a focus on diversity Join the patient care division of Brazil's largest integrated healthcare network. Here, you’ll find an agile environment that values innovation and leadership. In this team, you’ll have the opportunity to manage patient care across Hospitals, Laboratories, and the Customer Service Center of Brazil's largest integrated healthcare network. We care comprehensively—thus, we are present at every touchpoint in the lives of millions of patients, and this is how we achieve outstanding results: by welcoming everyone exactly as they are. **For us, diversity matters!** We recognize that diversity enhances innovation in workplaces—but above all, we are certain that we are part of the transformation. We promote dignity and respect for all people, enabling them to feel safe being who they truly are. Our opportunities are open to all individuals who believe in transforming the future of healthcare. We encourage applications from everyone who recognizes the importance of building a prejudice-free, harassment-free, and discrimination-free environment—be part of the transformation and \#VemSerDasa. Together, we always deliver our best. Be the person who transforms the future of healthcare, **\#VemPraDasa \#DasaLovers \#VemSerDasa** **Important:** We do not charge any fees during our selection processes. **Responsibilities and Duties** * Coordinate teams by analyzing issues, clarifying doubts, proposing optimal managerial solutions, and interacting with technical departments and medical staff; * Ensure excellence in service delivery and customer care, aiming for customer satisfaction and high-quality service provision; * Ability to propose, implement, and guarantee process improvement actions within the unit; * Analytical, proactive, and solution-oriented mindset to address brand needs, resolve problems, and achieve goals. **Requirements and Qualifications** * Completed undergraduate degree in Biomedicine, Pharmacy, Biology with Clinical Analysis, or Nursing; * Postgraduate degree in Hospital Management or related fields is desirable; * Prior experience in team management and leadership; * Advantageous: Leadership/supervisory/coordination experience in diagnostic units; * Advantageous: Leadership and team management training; * Experience in analysis and management of performance indicators; * Proficiency in Microsoft Office and information systems. **Additional Information** Position: 100% on-site By caring for our people, we become the healthcare that people desire and the world needs—check out our benefits: * Nutrition support: Meal Voucher/Food Voucher or On-site Cafeteria (subject to location); * Health support: Health Insurance and Life Insurance; * Development support: Dasa University, Development & Career Cycle, Technology/PMAX Academies, and Crescer Program within Dasa; * Others: Transportation Voucher and Performance-Based Bonus (PPR). Only Dasa offers—the Health Program, built upon 5 pillars: * Spiritual: Yoga; * Physical: TotalPass, Primary Care Clinic, discounts on exams and vaccines; * Intellectual: Dasa University; * Relational: UAU Benefits Club and SESC benefits; * Emotional: Telepsychology. * Benefits may vary depending on the job location and brand. Important: You are applying to our Talent Pool for positions across Brazil, in regions where Dasa operates (Northeast, Central-West, Southeast, and South of Brazil). Therefore, please note that once a vacancy matching your profile becomes available, we will contact you. Meanwhile, keep your information updated and complete all online assessment stages so we can learn more about you. **Be Part of the Future of Healthcare** Our passion for caring for people and delivering the best experience to our customers drives us forward. Have you ever imagined joining Latin America’s largest laboratory network and helping transform the future of healthcare? Here, we constantly seek innovative solutions for disease detection and prevention, with emphasis on compassionate care, quality excellence, and holistic attention. We are a benchmark in technology and innovation, offering a comprehensive portfolio of tests and services that enables us to care for over 20 million patients annually. Join our purpose and experience daily what it means to transform healthcare with excellence, empathy, and commitment. **Being Dasa Means Being Yourself** We believe diversity fuels innovation—and above all, it is essential to build a fairer, more inclusive, and transformative environment. We value respect, creating a space where everyone feels safe being their authentic selves. Therefore, our opportunities are open to those who identify with our purpose of transforming the future of healthcare. To access more opportunities, visit: dasa.com.br/carreira **\#VemSerDasa** **Important:** We do not charge any fees during our selection processes.