Job Summary: Check-Up Medicina e Diagnóstico is seeking Receptionists to greet customers, provide information regarding examinations and services, and safeguard the confidentiality and security of information. Key Highlights: 1. Greet customers and provide clear and accurate information 2. Safeguard the confidentiality and security of information 3. Train and supervise new receptionists Check-Up Medicina e Diagnóstico, the third-largest laboratory in the state of Minas Gerais by number of processed examinations, operating in Clinical Analyses and Imaging Diagnostics, is seeking Receptionists. **Main Responsibilities:** • Greet customers, answer inquiries, and provide clear and accurate information regarding laboratory examinations and services; * Fully comply with internal Service Order (SO) registration procedure POA-REC-001; * Dress according to company guidelines; * Maintain an organized and clean workplace; * Safeguard the confidentiality and security of information, complying with information security and data protection policies and regulations; * Train, supervise, and provide feedback to new receptionists during onboarding; * Monitor, oversee, and adjust daily routines of junior and mid-level receptionists; * Resolve potential customer conflicts and escalate to immediate supervisor when necessary; * Supervise daily cash closing; * Generate performance indicators regarding the percentage of incorrect service orders per receptionist and monitor them; * Receive, register, forward, and analyze occurrences (RNC) to managers and SGQ, ensuring confidentiality and traceability of information; * Monitor activities of Clinics/Partners in accordance with internal agreements; * Request and account for operational supplies in the system; * Submit operational service requests (Infrastructure – IT – Logistics) when applicable. **Requirements:** - Availability to work scheduled shifts; - Prior experience in reception (minimum 1 year); **Work Schedule: 5:45 AM to 12:00 PM (Monday to Saturday), 6 hours.** **Base Salary: R$1.326,27 + benefits.** **Benefits:** * Monthly individual performance bonus (Attendance): R$260.00 * Meal allowance: R$220.24 fixed + R$9.45 per business day * Unimed Health Plan with co-payment (company subsidy for employee based on age group; employee may include family members at their own expense) * Uniodonto Dental Plan (company subsidy: 50%) * Life Insurance (company subsidy: 100%) * Gympass; * Long-service leave: additional 1 day of vacation for every 5 years of employment; * Emotional Support: Dedicated psychologist for the Employee Well-being Program; * Birthday Gift Card: R$50; * Discounts on examinations and consultations performed at Check-Up. Employment Type: Permanent CLT Compensation: starting from R$1.326,27 per month Benefits: * Health insurance * Dental insurance * Life insurance * Meal voucher * Transportation voucher Work Location: On-site