Job Summary: Professional responsible for cancellation and reactivation of consortium shares, customer service to consortium members, and support to the collections team. Key Highlights: 1. Customer service to consortium members through multiple channels 2. Ad-hoc support to the collections team 3. Responsible for cancellation and reactivation of consortium shares Job Description The professional will be responsible for canceling and reactivating consortium shares, handling internal requests and consortium member inquiries via various channels—email, WhatsApp, and phone—as needed. Share transfers upon request from Bamaq partners. Provide ad-hoc support to the collections team when requested. Responsibilities and Duties * Cancellation and reactivation of consortium shares; * Share transfers as requested by Bamaq partners; * Customer service to consortium members via email, WhatsApp, and phone (when necessary); * Handling internal requests; * Ad-hoc support to the collections team, as required. Requirements and Qualifications * Basic knowledge of Excel; * Currently enrolled in Administration or Accounting Sciences; * Prior experience in document verification, collections, file management, reconciliation and payment clearance, bank slips, credit cards, and PIX is desirable; Type of position: Internship Contract duration: 12 months Compensation: R$1.300,00 per month Benefits: * Medical assistance * Partnerships and commercial discounts * Transportation allowance Selection Question(s): * Which undergraduate program are you currently pursuing? * What is your proficiency level with Microsoft Office (Excel)? * Which shift do you attend classes (e.g., morning, afternoon, or evening)? * What is your expected internship stipend amount? * Which semester are you currently in (e.g., 1st semester)?