SMART FIT | Receptionist - MGCCNO1

Description

Job Summary: We are looking for a committed and proactive professional to handle customer service, provide operational support, and ensure satisfaction at the unit. Key Highlights: 1. Relaxed and collaborative environment with continuous evolution 2. Focus on customer service and operational support 3. Opportunity to grow within the largest fitness company in Latin America Brazil **What is the work environment like?** We strive to maintain a relaxed environment where everyone's opinions influence team decisions. We work collaboratively and creatively. We are constantly evolving and always open to new trends. **Responsibilities** 1\. Apply the brand's service standards at the assigned unit; 2\. Provide customer service, including new enrollments, plan upgrades, and cancellation reversals; 3\. Resolve customers' operational requests in coordination with the unit; 4\. Support the unit's operational requests; **Requirements** * Completed high school education; * Committed; * Organized; * Proactive; * Good communication skills. **Benefits** * Gym access / Sports activities * Medical assistance * Dental assistance * Life insurance * Corporate university * Meal allowance * Transportation allowance **About the Organization** The Smart Fit Group owns full-service gym brands Smart Fit & Bio Ritmo, studio gym brands Race Bootcamp, Vidya Body & Mind, Tonus Muscle Lab, Jab House, and Nós, as well as digital products Total Pass and Queima Diária. Together, our brands operate over 800 units and serve more than 2.5 million active customers. We are present in Brazil, Mexico, Chile, Peru, Colombia, Dominican Republic, Ecuador, Argentina, Panama, Guatemala, Paraguay, El Salvador, and Honduras. We are the largest fitness company in Latin America and the third-largest in the world.