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Job Summary: We are looking for a committed and proactive professional to handle customer service, membership management, and operational support in a collaborative and continuously evolving environment. Key Highlights: 1. Relaxed and collaborative work environment 2. Focus on customer service and operational support 3. Culture of continuous evolution and openness to new trends Brazil **What is the work environment like?** We strive to maintain a relaxed environment where everyone's opinion influences team decisions. We work collaboratively and creatively. We are constantly evolving and always open to new trends. **Responsibilities** 1\. Apply the brand's service standards at the assigned unit; 2\. Provide customer service, including new enrollments, plan upgrades, and cancellation reversals; 3\. Resolve customers' operational requests in coordination with the unit; 4\. Support the unit's operational requests; **Requirements** * Completed high school education; * Committed; * Organized; * Proactive; * Good communication skills. **Benefits** * Gym / Sports Activities * Medical Assistance * Dental Assistance * Life Insurance * Corporate University * Meal Allowance * Transportation Allowance **About the Organization** The Smart Fit Group owns the full-service gym brands Smart Fit & Bio Ritmo, the studio gym brands Race Bootcamp, Vidya Body & Mind, Tonus Muscle Lab, Jab House and Nós, as well as the digital products Total Pass and Queima Diária. Together, our brands operate over 800 locations and serve more than 2.5 million active customers. We are present in Brazil, Mexico, Chile, Peru, Colombia, Dominican Republic, Ecuador, Argentina, Panama, Guatemala, Paraguay, El Salvador and Honduras. We are the largest fitness company in Latin America and the third largest in the world.
