Job Summary: Join us in building the future of mobility by supporting quality control, customer service, and data organization to enhance sales and after-sales processes. Key Highlights: 1. Support quality control and standardization of ISO 9001 processes 2. Provide customer service and support for quality-related requests 3. Assist in organizing administrative documentation and reports Join Us in Building the Future of Mobility! At **AUTOMOB**, we breathe passion for cars. We are a 100% Brazilian company driven by talent, enthusiasm, and the contagious energy of our team members. Here, challenges become opportunities, and your voice has the power to shape the future of dealership operations across Brazil. We are **market leaders**, with a strong presence throughout the national territory. From light vehicles to heavy machinery, from financial services to insurance and car financing plans, we offer an integrated universe of solutions for our customers. With over **190 stores across 12 states and 65 cities**, we represent iconic brands such as BMW, Honda, Volkswagen, Toyota, JLR, Volvo, BYD, GWM, Ford, VW/MAN, Valtra, Fendt, and many others. Imagine working with the country’s largest portfolio of brands in the segment, alongside more than 5,000 passionate and engaged professionals. At **AUTOMOB**, you’ll have the opportunity to develop your skills, expand your knowledge, and build a successful career within a dynamic and challenging environment. We provide comprehensive solutions for our customers—from vehicle sales to after-sales services such as workshops, bodywork, and painting. If you’re passionate about cars, eager to learn, and seeking a place where your ideas are valued, AUTOMOB is your destination! Accelerate with us and make a difference at a company that values diversity and inclusion in all its forms. Join us and become part of a team that celebrates individuality and mutual respect. **Responsibilities and Duties** * Support quality control and standardization of processes, ensuring compliance with ISO 9001 requirements; * Provide in-person and telephone customer service, offering support for quality-related requests from Sales and After-Sales departments; * Monitor and organize data from manufacturer-conducted satisfaction surveys, contributing to performance analysis and identification of improvement opportunities; * Assist in organizing and updating documentation related to internal processes and after-sales services; * Support the completion and maintenance of control spreadsheets, as well as preparation of administrative reports to aid decision-making. **Requirements and Qualifications*** **Education:** Currently pursuing a Bachelor’s degree in Business Administration or related fields. * **Microsoft Office Proficiency:** Basic to intermediate level. * **Location:** Must have easy access to Avenida das Nações Unidas. **Additional Information** **PEOPLE ARE OUR BUSINESS—AND THAT’S WHY WE VALUE OUR TEAM MEMBERS IN MULTIPLE WAYS!** We offer the traditional benefits you already know—and go beyond them. Learn more! * **TUNED IN TO YOU:** Specialized support for our team members and their families via a 24-hour hotline offering confidential psychological, health, social, family, financial, and/or legal assistance. * Extended **Maternity Leave** and **Paternity Leave** + **Newborn Kit** for new mothers and fathers. * We understand how important children’s and teenagers’ education is. At **AUTOMOB**, we help cover the cost of the **school supply kit** for our team members’ children. * Our team members enjoy exclusive access to a **discount platform** for travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **AUTOMOB University**, our team members learn and accelerate their professional development—empowering each person to become the protagonist of their own career.  * We recognize and value our **veteran team members**, celebrating milestones of service tenure. Those with **15+ years** receive an especially grand celebration event. * **Mom’s Corner:** Dedicated spaces at our headquarters in Itaim Bibi and our administrative headquarters in Mogi das Cruzes, designed for mothers returning from maternity leave who wish to **continue breastfeeding**. These areas provide all necessary **equipment for expressing and storing breast milk, in privacy and comfort.** **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and overall wellbeing. * **Pet Love:** To care for your four-legged family member too, we offer a special benefit for this beloved member of your family. Do you identify with this position? Explore our open roles, apply, and let’s grow together at a company that expands every day. The dream that began in 1995 with our first Volkswagen dealership gained momentum and transformed into Brazil’s largest and most diversified dealership group. Our portfolio of brands and products spans light vehicles—both new and used—as well as agricultural machinery, yellow-line equipment, and diverse services meeting our customers’ needs. Today, we represent 35 brands across these varied segments. Our devotion to service is embedded in our culture—we have a highly skilled team united by shared values: PEOPLE, CUSTOMERS, SIMPLICITY, OWNER MINDSET, SUSTAINABILITY, AND PROFIT. In 2021, we initiated our consolidation process with the creation of AUTOMOB; however, it was in 2024 that we unified all dealership companies and operations under a single corporate entity. Today, we operate over 200 stores across 13 Brazilian states and employ nearly 7,000 professionals. Are you interested and ready to join our Group? Then **accelerate with us**! We are a diverse company that promotes diversity across all positions—regardless of gender, sexual orientation, race, religion, or disability.