Customer Service Assistant

Description

You are applying to our talent pool for positions throughout Brazil, in the locations where Rede Américas has operations (Northeast, Central-West, Southeast, and South regions of Brazil). Therefore, we emphasize that as soon as a position that best fits your profile becomes available, we will contact you. In the meantime, please keep your information up to date and complete all online test stages so that we can learn more about you. ***Important: we do not charge fees in our selection processes.*** **Responsibilities and attributes** Here, your role makes a difference every day. Check the details about the position: * Performs advisory activities for the oncology patient journey for the clinical staff, including schedule management, telephone and in-person service, appointment scheduling, typing and updating reports, office organization, file maintenance, and interfacing with other areas to ensure the quality of patient care. **Requirements and qualifications** If you believe that **care** begins with preparation and intention, this may be your place. To **care** with us, it is important to have: Academic Background: Completed High School; Desirable: Office Package; **Additional information** Our **care** starts within the house, delivering the best for our people. At Rede Américas, we value those who build **care** in daily life. Therefore, we offer benefits designed for your well-being, development, and quality of life. Check it out: * **Care** for nutrition: food voucher, meal voucher, or on-site cafeteria (depending on the unit); * **Care** for health: Health insurance and Life insurance; * **Care** for your development: Academia Américas, Development and Career Cycle, Culture Academy, and Crescer Program within Rede Américas; * Others: Transportation voucher, SESC benefits, and recognition programs. Only at Rede Américas do we have the Bem Cuidar Program, based on the pillars of physical, mental, and emotional health. Our lines of care are designed for the well-being of our people, promoting healthy habits, preventing diseases, and contributing to stress reduction. Learn more: * Mental and emotional health: specialized psychosocial care and support with psychologists, psychiatrists, and social workers, according to the care needs of each person; * Social assistance: remote social support through a social worker for financial insecurity demands, health problems, guidance on social benefits, among others; * For Pregnant Women: follow-up with a multidisciplinary team and monthly conversation circles; * Quality of life: with TotalPass, you have access to gyms and physical activities with special conditions. More health and well-being for your daily life; * Health campaigns: monthly awareness actions based on health management data, focused on prevention and promotion of healthy habits. * Social benefits: our internal policies provide more support and well-being for those who need it: people with disabilities, Autism Spectrum Disorder (ASD), oncological treatment, and pregnant women. * Benefits may be subject to change according to the region of the position and the brand. If care is also your passion, this is your place. Apply and build a career that connects purpose and practice. We are Rede Américas, **the multi-platform health assistance network**, which has the purpose of offering complete care in the right measure for health. We are looking for **talents who believe that it is possible to offer the best and most advanced health assistance.** **If you have a passion for caring and believe in quality medicine, come be Rede Américas!** **We have a commitment to Diversity!** We encourage applications from all who recognize the importance of building an environment free of prejudice, harassment, and discrimination. Together we always deliver our best. **Important: we do not charge fees in our selection processes.**