Job Summary: We are seeking a Project Analyst to support customers and manage projects end-to-end, ensuring successful execution and customer satisfaction. Key Highlights: 1. End-to-end project management and customer support. 2. Collaborative environment, continuous learning, and professional development. 3. Results-oriented, organized, and analytical mindset. ? **About the Company** We are a company focused on delivering strategic and efficient solutions to our clients, operating with innovation, organization, and a results-driven approach ??. We value a collaborative environment, continuous learning, and professional development ??. ? **About the Role** We are looking for a Project Analyst to support customers and manage projects end-to-end, ensuring high-quality delivery execution, alignment with business objectives, and customer satisfaction ?✨. **?️ Responsibilities** * End-to-end customer support throughout the project lifecycle; * Management of scope, schedules, and project tracking; * Communication with Key Users and already-implemented customers; * Support in managing KPIs, pricing, and analytics; * Suggestions for improvements, training, and user support. ? **Requirements** * Completed or ongoing undergraduate degree in Business Administration, Engineering, Information Systems, Project Management, or related fields; * Prior experience in project management and customer service; * Knowledge of scope definition, scheduling, and project methodologies; * Familiarity with performance indicators (KPIs), analytics, and pricing; * Strong verbal and written communication skills; * Analytical, organized, and results-oriented profile. * **Preferred Qualifications** * Experience with project management tools; * Exposure to data analysis and performance metrics; * Experience in training and user support; * Knowledge of SaaS platforms.