Job Summary: You will join the Revenue Assurance team, focused on ensuring the accuracy of customer, contract, and project data, guaranteeing consistency among CRM, financial systems, and commercial processes. Key Highlights: 1. Strategic position for revenue sustainability and data governance. 2. Direct collaboration with Commercial, Finance, Contracts, Operations, and BI teams. 3. Experience with CRM and management of customer, contract, and project data. ### **About the Role** You will join the **Revenue Assurance** team, focused on ensuring the accuracy of customer, contract, and project data, guaranteeing consistency among CRM, financial systems, and commercial processes across all companies within the AI/R Company group. This role is strategic for revenue sustainability, data governance, and cross-departmental integration, involving direct collaboration with **Commercial, Finance, Contracts, Operations, and BI**. ### **Responsibilities** * Ensure accuracy, standardization, and updating of customer data in the CRM. * Support data cleansing, consolidation, and organization activities (e.g., AI/R, system integrations). * Monitor and correct duplicate and inconsistent records. * Manage the contract lifecycle: validity periods, renewals, terminations, and amendments. * Support Commercial and Finance teams in verifying contractual information. * Ensure contracts and projects are accurately reflected in the CRM and billing databases. * Guarantee proper linkage among opportunities, contracts, and accounts. * Support reconciliation between pipeline data and confirmed revenue. * Provide reliable data for conversion, performance, and revenue predictability analyses. * Implement controls and audit routines over customer, contract, and project databases. * Ensure adherence to defined registration and data maintenance processes. * Facilitate information flow across departments, ensuring system consistency. * Collaborate with Operations and BI teams on continuous process improvement. * Create and maintain projects in the CRM, correctly linking contracts and accounts. * Ensure accurate recording of scope, ratecard, and commercial and financial terms. * Support the PM team in project release, ensuring compliance with contractual terms. **Responsibilities and Qualifications** * Experience with CRM and management of customer, contract, and project data. * Experience in operational routines related to revenue, pipeline, or billing. * Analytical, organized profile with strong attention to detail. * Ability to work collaboratively across multiple departments. * Familiarity with data governance, standardization, and data quality is desirable. Intermediate English proficiency for conversation is desirable. * Invillia is part of AI/R, the AI Revolution Company: a strategic connection of revolutionary components embedding artificial intelligence everywhere. AI/R comprises over 6,000 technology professionals and has a global presence, with offices in Brazil, Europe, and the USA.