Job Summary: Technical customer support, troubleshooting assistance, document organization, and proactive outreach to offer products. Key Highlights: 1. Customer service through multiple channels 2. Technical issue resolution 3. Support for Level 1 support JOB: IT TECHNICIAN / SYSTEMS ANALYSIS AND DEVELOPMENT Location: Tristeza – Porto Alegre Schedule: Monday to Friday, from 08:00 to 13:00 Stipend/Salary: R$ 1.200,00 Responsibilities: * Customer service via phone, email, WhatsApp, and company webpage * Resolution of technical issues * Support for Level 1 support * Customer registration * Data entry of contracts and other departmental documents * Document filing * Client contact for document collection, appointment scheduling, and product offerings Send your resume with code **4450** to: WhatsApp: (51) 98954-1942 Minimum Education: Bachelor’s degree