Job Summary: The Coordination Assistant performs internal administrative and operational routines, ensuring customer service and supporting Unit Coordinators and Microcredit Agents. Key Highlights: 1. Focus on customer service and operational support. 2. Opportunity to support community development. 3. An environment that values talented and proactive individuals. We believe our employees constitute the most important element for transforming the realities of individuals, communities, and enterprises—contributing to their development, access to public policies, and strengthening of citizenship. This is a position for our Talent Pool. INEC is seeking talented, passionate individuals who are committed to continuous growth and excellence. The Coordination Assistant is responsible for performing internal administrative and operational routines, ensuring customer service and supporting the activities of Unit Coordinators and Microcredit Agents. If you are organized, proactive, and committed to delivering customer satisfaction, INEC is the right place for you! Join this family—ESSENTIALLY MADE OF PEOPLE! **Responsibilities and Duties** Activities for this role: * Customer service, providing information about products and services; * Conducting various inquiries and document control; * File control and organization; * Supporting unit managerial control monitoring; * Supporting the credit proposal contracting process; * Other activities within your area of competence. **Requirements and Qualifications** Legal age (18 years or older); Education: Completed High School; Required Knowledge: Experience in Administrative Routines and Public Service; Willingness to travel between municipalities; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Base Salary:** R$ 1.712,11 Situational Remuneration; Working Hours: Monday to Friday (8:30 AM to 5:30 PM). **Benefits of Working at INEC:** Professional development and training program; Medical and dental plans; Emotional wellness program; Private pension plan; Meal allowance and Basic Food Basket allowance: R$ 1.496,46; Wellhub; Daycare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Salvador Regional Office – Agroamigo Phone: (77) 981057695 Email: rhagro_ssa@inec.org.br Apply now and join our selection process. #INECFEITODEGENTE Founded in 1993, the Northeastern Citizenship Institute (INEC) is a Civil Society Organization (CSO) whose primary focus is the sustainable development of communities in Brazil’s Northeast region. In 2003, its qualification as a Civil Society Organization of Public Interest (Oscip) enabled INEC to establish a partnership with the Bank of the Northeast (BNB), aiming to implement microfinance programs. Since then, INEC has accumulated 20 years of experience in microcredit, having operated Crediamigo from 2003 to 2022 and Agroamigo since 2005 to the present day. In 2021, the international NGO Water.Org joined forces with INEC and BNB to facilitate access to water solutions through microcredit. In 2022, Agroamigo served 1,410,064 active clients across 2,074 municipalities in Brazil’s semi-arid region. Beyond microfinance, INEC invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development based on income generation and social leadership, aligned with the United Nations’ Sustainable Development Goals (SDGs). Currently, INEC employs over two thousand professionals across all states of the Northeast and the northern regions of Minas Gerais and Espírito Santo. Join this team #feitodegente and bring your talent to INEC!