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Job Summary: Responsible for communication and events within the Trade Management team, implementing communication strategies and ensuring trade updates for physical channels. Key Highlights: 1. Execution of communication and events for Upper & Lower Middle PME segments 2. Coordination with agencies and local partners to ensure approvals and positive placements 3. Pursuit of innovative and sustainable solutions to achieve competitive advantages **Responsibilities and Duties** **What awaits you on a daily basis:** --------------------------------- * Responsible for communication and events within the Trade Management team for Upper \& Lower Middle PME segments; * Implement communication strategies across physical channels, considering their specific operational characteristics and target audience (business segments), in alignment with the company's brand and communication guidelines, while always optimizing available resources—whether central or regional; * Implement channel-specific kits—digital or physical—with regional production, adhering to the time-to-market requirements defined by our segment, under guidance from headquarters; * Ensure approvals and positive placements of all basic and complete kits—physical and/or digital—for all physical channels; * Coordinate with headquarters to guarantee correct approvals; * Interface with agencies and local partners serving the PME segment; * Execution and organization of events; * Ensure timely updates of all Trade Communications for physical channels, as established by the company and according to pre-defined schedules. **Requirements and Qualifications** #### **We are looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors, and preferences, aiming to meet and exceed their expectations; * Shows continuous commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible enough to move beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, the following are essential:** ------------------------------------------------ * Residency in Brasília; * Bachelor’s degree in Social Communication, Marketing, Business Administration, or related fields; * Experience in Communication, including cross-functional collaboration, preferably in Telecom and ideally within the B2B segment; * Experience creating and managing diverse communication productions across various formats and types; * Analytical capability and familiarity with Telecom sector KPIs: gross adds, churn, net adds, portability, among others; * Knowledge and understanding of digital platforms in brand and consumer life (Facebook, Instagram, LinkedIn, Twitter, TikTok, and YouTube); * Proficiency in Microsoft Office Suite, especially PowerPoint. **Preferred qualifications:** ------------------ * English and Spanish proficiency; * Prior experience in the Telecom sector. **Additional Information** At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in the health, well-being, and quality of life of our employees! To ensure the best possible experience during your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food vouchers; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Discounts and partnerships; * Recognition program for tenure; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!** **Here, we have a large team making everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in pursuing our purpose: **“Connect to make life more fun and productive.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other accolades. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities and serve more than 83 million customers. We have led portability volume for over five years, with 1.2 million lines ported in 2022. And there’s more: We **innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial services** (Claro Pay), and much more! We have **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, and agribusiness connectivity**, among others. We also foster connection between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always upholding governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining our services with social investments in **education and citizenship** projects. **So, is it a match? \#JoinClaro and help us build the new together!
