Job Summary: The Coordination Assistant performs internal administrative and operational activities, serves customers, and supports Coordinators and Microcredit Agents. Key Highlights: 1. Organized professional driven by customer satisfaction 2. Focus on customer service and administrative routines 3. Essential support for coordination and microcredit activities We believe our employees constitute the most important element for transforming the reality of communities and entities still lacking public policies and access to citizenship. This is a position for our Talent Pool. INEC is seeking talented, passionate individuals who love what they do and aspire to achieve ever-greater success. The Coordination Assistant performs internal administrative and operational routines, serves customers, and assists Unit Coordinators and Microcredit Agents in their duties. If you are an organized professional driven by customer satisfaction, INEC is the place for you! Join this family—essentially MADE OF PEOPLE! **Responsibilities and Duties** **Duties for this position:** * Serve customers by providing information about products and services; * Conduct various inquiries and document control; * File control and organization; * Support monitoring of unit management controls; * Support the credit proposal approval process; * Other duties within the scope of this role; **Requirements and Qualifications** Legal age (18 years or older); Education: Completed high school; **Required Knowledge:** Experience in administrative routines and public service; Availability for inter-municipal travel; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Base Salary:** R$ 1.712,11 Situational remuneration; Working Hours: Monday to Friday (8:30 AM to 5:30 PM). **Benefits of Working at INEC:** Professional development and training program; Medical and dental plans; Emotional well-being program; Private pension plan; Meal allowance and basic food basket allowance: R$ 1.496,46; Wellhub; Daycare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Regional Office Maceió, Alagoas – Agroamigo Phone: (82) 99171-3787 Email: rhagro_al@inec.org.br Apply now and join our selection process. #INECFEITODEGENTE Founded in 1993, the Northeastern Citizenship Institute (INEC) is a Civil Society Organization (CSO) primarily focused on sustainable community development across Brazil’s Northeast region. In 2003, its qualification as a Civil Society Organization of Public Interest (Oscip) enabled INEC to partner with the Bank of the Northeast to implement microfinance programs. Since then, INEC has accumulated 20 years of experience in microcredit, having operated Crediamigo from 2003 to 2022 and Agroamigo continuously since 2005. In 2021, the international NGO Water.Org joined INEC and the Bank of the Northeast to facilitate access to water solutions through microcredit. In 2022, Agroamigo served 1,410,064 active clients across 2,074 municipalities in Brazil’s semi-arid region. Beyond microfinance, INEC invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development—based on income generation and social leadership—in alignment with the United Nations’ Sustainable Development Goals (SDGs). Currently, INEC employs over two thousand staff members across all states of the Northeast and the northern regions of Minas Gerais and Espírito Santo. Join this team #feitodegente and bring your talent to INEC!