Description
Job Summary:
Commercial Assistant for an aesthetic clinic, focused on front desk operations, customer service, lead prospecting, and client relationship management.
Key Highlights:
1. Friendly and organized front desk service.
2. Proactive lead prospecting and client relationship management.
3. Post-procedure support and CRM usage.
Open Position: Commercial Assistant \- Aesthetic Clinic
**Company:** GM Clinic
**Work Location:** On-site
**Working Hours:** 8:30 AM to 6:30 PM
**Employment Type:** CLT (Brazilian permanent employment contract)
**Salary:** R$ 1\.850,00 \+ Allowance (meals \+ transportation: R$650,00\)
Main Responsibilities and DutiesFront Desk and Customer Service
* Greet patients and visitors courteously and attentively.
* Organize the front desk and waiting areas to ensure a clean and comfortable environment.
* Prepare patient records and verify the appointment schedule prior to consultations.
* Confirm appointments and procedures via WhatsApp and other tools.
* Conduct post-procedure follow-up, sending instructions and providing patient support.
Commercial Activities
* Prospect new clients through messages and business outreach.
* Maintain active relationships with leads to drive conversion and loyalty.
* Support commercial initiatives and strategies to increase client flow.
* Record and track customer service and prospecting metrics in the CRM system, ensuring updated history and timely follow-ups.
Technical Competencies
* Completed high school education.
* Prior experience in front desk or commercial customer service (preferred).
* Familiarity with CRM systems and customer management platforms.
* Proficiency in digital communication tools and scheduling systems.
Contact us: WhatsApp: (34\) 99644\-0345
Job Type: Full-time CLT
Compensation: R$1\.850,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site