Job Summary: The Website Sales Support staff ensures an exceptional customer experience on the Louise Lingerie website by delivering humanized service, resolving inquiries, and tracking orders. Key Highlights: 1. Ensure a seamless customer experience throughout the entire purchasing process 2. Humanized customer service via WhatsApp and after-sales support 3. Requires organization, clear communication, and proactivity The Website Sales Support staff is responsible for ensuring smooth customer experience throughout the entire purchasing process on the official Louise Lingerie website. This includes: humanized customer service via WhatsApp, assistance in resolving inquiries, after-sales support, clear communication regarding deliveries, order tracking within the system, and prompt attention to customer messages concerning pending issues, defects, delivery delays, or payment difficulties. This position requires organization, clear communication, and proactive monitoring of orders and customer messages across all official support channels. Employment Type: Full-time, CLT permanent contract Compensation: R$1.621,00 per month Benefits: * Meal allowance * Transportation allowance Experience: * Customer Service (Mandatory) Work Location: On-site