Job Summary: Internship to assist in technical support for users and analyze scenarios within the system. Key Highlights: 1. Assist in technical support to system users 2. Analyze and simulate scenarios within the system 3. Opportunity for IT students REQUIREMENTS: Currently enrolled in an undergraduate program in SYSTEMS ANALYSIS AND DEVELOPMENT / IT or related fields, from the 1st semester onward. RESPONSIBILITIES: Provide technical support to system users via chat or phone call; analyze and simulate user-reported scenarios within the system. SCHEDULE: 6 hours per day, Monday to Friday (schedule to be coordinated with the company) Job Type: Internship Contract Duration: 12 months Compensation: R$900.00 - R$1,000.00 per month Benefits: * Life insurance * Transportation allowance