Job Summary: Internship opportunity for IT and related field students, focusing on technical support, software installation, and environment monitoring. Key Highlights: 1. On-site and remote technical support 2. Formatting and repair of desktops and notebooks 3. Analysis of service requests and internal escalation **What we expect from you:** \- Currently enrolled in Computer Science, Computer Networks, Telecommunications, Information Systems, Software Engineering, Systems Analysis and Development, Computer Engineering, or related fields; \- Installation and configuration of general software; \- Proactivity; \- Proficiency with Microsoft operating systems. **Your main responsibilities will be:** \- Providing on-site and remote technical support to company departments; \- Formatting and repairing desktops and notebooks; \- Customer service via the company’s communication tool or ticketing system (GLPI); \- Conducting checklists and monitoring company environments; \- Analyzing service requests and internally escalating them to Level 2 and Level 3 teams. **Benefits offered:** \- Internship stipend commensurate with market standards; \- Transportation allowance \- TotalPass \- Dental care assistance Job Type: Internship Contract Duration: 12 months Payment: R$874.37 per month Benefits: * Dental care assistance * Transportation allowance Work Location: On-site