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Job Summary: This internship seeks a student to assist in monitoring and managing excellence in customer service, facility quality and safety, with a focus on innovation and continuous improvement. Key Highlights: 1. Monitor strategic plan and KPIs for Facilities 2. Assist in creation and execution of IT backlog for improvements 3. Seek innovative solutions for maintenance and customer experience Supergasbras is a company of the Dutch SHV Energy Group, the world leader in Liquefied Petroleum Gas (LPG) distribution, with over 100 years of experience. Our business is to deliver clean and efficient energy to millions of Brazilians—whether in their homes, commercial establishments, industries, or agribusiness. With over 76 years of operations in Brazil, we rank among the country’s leading LPG distributors—we sell approximately 1.5 million tons of LPG annually, holding around 20% market share. We develop a series of projects focused on digital transformation, customer experience, innovation, and sustainable business development. Our strategy is to become Brazil’s best energy company for our customers, partners, employees, and shareholders—through trust and integrity—while maintaining socio-environmental responsibility. Diversity and inclusion are business priorities for Supergasbras. We value and believe in people’s development—both professionally and personally—adopting strategies such as gender equity, inclusion of persons with disabilities, respect for all sexual orientations, and combating racial discrimination across all layers of society. Being diverse means being Super! **Responsibilities and Duties** **Area Description:** * This area aims to ensure excellence in customer service and in the quality and safety of bulk facilities, as well as proper maintenance of these facilities and our assets (tanks and equipment), within established budgetary parameters for expenses and investments, while pursuing continuous improvement in this management through innovation and technology. * Development of facility processes aimed at enhancing user experience, always considering opportunities along the customer journey. * Development of maintenance strategy, asset management, and onboarding of new customers together with the Facilities teams across Units. * Constant awareness of market innovations and trends that can be implemented in our business. **Activities Performed:** * Monitor the Facilities strategic plan; * Monitor KPIs and prepare periodic performance reports; * Assist in creation and execution of the IT backlog and its evolutions, improvements, and corrections; * Participate in preparation of maintenance plans; * Seek innovative solutions for maintenance; * Communicate updates and news to customers, service providers, and sales teams; * Support Facilities teams across Units and conduct training sessions. **Requirements and Qualifications** **Mandatory Requirements** * Currently enrolled in an undergraduate program in Mechanical Engineering, Electrical Engineering, Production Engineering, Civil Engineering, Materials Engineering, Metallurgical Engineering, Chemical Engineering, Control and Automation Engineering, Energy Engineering, or Telecommunications Engineering; * Availability to intern 6 hours per day; * Proficiency in Microsoft Office (Excel and PowerPoint); * Collaboration & Empathy; * Ability to analyze and interpret numbers and KPIs; * Dedication and Commitment; * Data-driven orientation. **Desirable Requirements:** * Intermediate English proficiency. **Additional Information** **Being Super comes with many advantages—here’s what we offer you:** * **Planning Your Dreams: Internship stipend aligned with market standards;** * **Health and Well-being: Medical Assistance and Wellhub;** * **Quality Nutrition: Meal Voucher;** * **Development: Development Program and Corporate University;** * **Celebrate Your Birthday: Day off during your birthday month;** * **Others: Life Insurance and exclusive benefits.** *By confirming your application, you automatically accept our Privacy Policy, available at:* https://www.supergasbras.com.br/\-/media/sites/brazil/pdf\-files/politica\-de\-privacidade\-para\-candidatos\-dez\_\-2019\.pdf. #### **What Makes Us Super?** We are a company that values people and everything they represent: the energy of ideas, contributions, partnerships, and collaboration. That is why we are committed to building a work environment conducive to the human and professional development of our employees, constantly encouraging interaction, active participation, and growth. We appreciate those who add value—because we believe success stems from combining energy with collaboration. #### **And Exactly What Do We Do?** We are part of the SHV Energy Group, the global leader in LPG distribution and one of Brazil’s leading LP gas distributors, with over 75 years of operation. We operate Latin America’s most modern bottling plant and maintain over 20 industrial units distributed nationwide—from north to south. Our more than 4,000 employees fill us with pride for who we are and what we do—delivering energy to over 10 million Brazilian families, reaching locations no other form of energy can access. Additionally, we serve over 60,000 business customers—from small shops to large industries—including agribusiness. **Join Us and Be Super!**
