Job Summary: Qualicorp is seeking a Relationship Consultant passionate about customers to transform lives through access to healthcare, with empathy and a solutions-oriented mindset. Key Highlights: 1. Passion for customer relationships and purpose 2. Humanized and proactive service 3. Focus on solutions and building genuine connections **Job Description:** Qualicorp has an unmissable opportunity for those who want to join a company that transforms lives through access to healthcare! If you are passionate about customer relationships, enjoy working with purpose, and wish to join a company that believes in inclusion and respect for diversity, this role is for you! ✨ Here, every story matters—and yours could be the next one to join our journey. Responsibilities and Duties As a Relationship Consultant, you will be responsible for ensuring an excellent experience for our customers, acting with empathy, agility, and a solutions-oriented approach. Your day-to-day work will involve challenges requiring attention, proactivity, and the ability to build genuine connections. Conduct active and reactive customer interactions via phone, email, chat, and WhatsApp, providing comprehensive and humanized support; Identify opportunities to improve the customer journey and propose solutions contributing to the evolution of our processes; Record all interactions and updates in internal systems, ensuring organization and traceability; Support administrative tasks related to customer service, contributing to operational efficiency; Engage in customer retention efforts by understanding their needs and offering value-adding alternatives; Employment Type: Permanent CLT Benefits: * Medical assistance * Dental assistance * Childcare allowance * Profit-sharing * Life insurance * Food allowance * Meal allowance * Transportation allowance Education Requirements: * Completed high school (Mandatory) Employment Type: Permanent CLT Compensation: R$1.518,00 – R$2.100,00 per month Benefits: * Medical assistance * Dental assistance * Childcare allowance * Profit-sharing * Life insurance * Food allowance * Meal allowance * Transportation allowance