Job Summary: This professional will be responsible for customer service, order tracking, preparation of commercial proposals, and support for events and inventory management. Key Highlights: 1. Customer service across multiple channels and event support 2. Assistance in creating commercial proposals and inventory management 3. Document and report organization **Availability for rotating shift: 6x1** **Barueri Shopping** * Customer Service: Provide customer support by responding to inquiries and resolving issues related to orders and products via WhatsApp, telephone, email, and in person; * Sales Order Tracking: Monitor sales orders to ensure they are processed correctly and within established deadlines; * Commercial Proposal Preparation: Assist in the creation and review of commercial proposals, ensuring compliance with company policies; * Issuance and dispatch of quotations; * Event scheduling (birthdays, corporate gatherings, etc); * Receive and direct event service providers (catering, decoration, photography, etc); * Support event organization and execution, serving as the focal point for customers, service providers, and staff; * Support the manager in meeting company needs; * Perform cashier coverage when required; * Prioritize excellent customer service; * Inventory Management: Check and control inventory levels, informing the sales team about product availability. * Document Organization: Maintain organized documents and correspondence, ensuring all information is accessible and properly filed; * Prepare general reports. * Adjust, when necessary, the positioning of protective foam pads and verify the securing of nets, toys, and other equipment. Cases requiring specialized technical attention shall be referred to the responsible professional. Job Type: Full-time CLT Compensation: starting from R$2.000,00 per month Experience: * Customer Service (Mandatory)