Job Summary: Support for ISO 9000-1 certification processes, orientation and training on quality, and monitoring of non-conformities. Key Highlights: 1. Support for ISO 9000-1 certification processes 2. Employee orientation and training on quality 3. Monitoring and management of non-conformities **RESPONSIBILITIES:** * Provide support for ISO 9000-1 certification processes and other activities belonging to the department. * Participate in employee orientation and training regarding quality issues, ensuring compliance with established procedures. * Non-conformity monitoring: Record and track non-conformities identified during inspections or through customer complaints, ensuring appropriate corrective actions are implemented. **BENEFITS:** Meal Allowance / Food Voucher Transportation Voucher or Fuel Allowance Basic Food Basket Health Insurance Plan Online Support Center (Psychologists, Nutritionists, Physical Educators, and Social Workers) **WORK SCHEDULE:** Monday to Thursday: 08:00 to 18:00; Friday: 08:00 to 17:00 Employment Type: Permanent CLT Salary: R$2.114,00 - R$3.500,00 per month Benefits: * Medical assistance * Basic food basket * Life insurance * Meal allowance * Transportation voucher Selection Question(s): * Which neighborhood do you live in?