Job Summary: Responsible for public and telephone customer service, appointment confirmation, release of consultations and examinations, as well as organization of examination rooms. Key Highlights: 1. Public and telephone/WhatsApp customer service 2. Organization of examination rooms and waiting areas 3. Experience in healthcare/ophthalmology clinics and SUS patient care Responsibilities: * Public and telephone/WhatsApp customer service. * Confirmation of medical appointments. * Release of consultations and examinations. * Organization of examination rooms and waiting areas. Requirements: * Experience in healthcare/ophthalmology clinics and SUS patient care. * Familiarity with systems (Clinic, Tasy, e-Saúde). * Completed high school education. * Intermediate computer skills. * Professional appearance, clear diction, agility, and empathy. **Remuneration:** * R$ 1.859,00 * Hazard pay: R$ 308.40 **Benefits:** * Meal allowance: R$ 738.00 * Food allowance: R$ 500.00 * Transportation allowance: 2 daily transit passes Minimum Education Level: High School (Secondary Education) * Meal allowance: R$ 500.00 * Food allowance: R$ 738.00 * Transportation allowance