Job Summary: Responsible for premium customer service, organization, and client support at a nail studio, focusing on information accuracy and service sales. Key Highlights: 1. In-person and multi-channel customer service, with emphasis on quality and friendliness 2. Organization of the workplace and service rooms 3. Scheduling, billing, and client database updates About the Company: A network of studios 100% specialized in the Russian nail polish application method and nail care. About the Position: Responsible for customer service, delivering exceptional service in terms of information accuracy, friendliness, and advisory support for service sales. Essential Responsibilities: \- Provide in-person service and deliver information about treatments and services \- Serve customers through other contact channels (phone, WhatsApp, social media, email) \- Organize and prepare the workplace before clinic/store opening, keeping it clean and welcoming; \- Perform tasks including scheduling, rescheduling appointments, billing, and client database updates \- Maintain organization of service rooms. Valuable Skills for the Team: \- Attention to detail and excellent organizational skills \- Outstanding verbal communication ability \- Enjoyment of public interaction Mandatory Requirements: \- Completed High School education \- Basic Office Suite proficiency (Excel, Word) \- Experience in in-person customer service \- Easy access to Vila Nova Conceição What the Company Offers: Fixed monthly salary: R$1.800,00 Monthly commission – current average between R$300,00 and R$800,00 Transportation Allowance Meal Allowance Working Hours: Monday to Saturday, from 12:00 PM to 8:20 PM General Information: Work Location – Work Modality \- In-person Employment Type \- CLT (Consolidated Labor Laws) Minimum Education: High School (Secondary Education) * Commission * Transportation Allowance * Meal Allowance