Job Summary: We are seeking a professional responsible for the efficient implementation of insurable and non-insurable benefits, ensuring compliance, adherence to deadlines, and client satisfaction. Key Highlights: 1. Focus on planning, presenting solutions, evolving, and growing. 2. Opportunity for continuous growth within a market-leading company. 3. Involvement in the implementation of PME, Middle, and Corporate benefits contracts. **Will You Be There**? Our motto is to plan, present solutions, evolve, and grow. We seek professionals who engage actively, act proactively, and take interest in every detail of our projects—and above all, who wish to grow and give their best every day. Our growth is constant, and we know we will go far because we believe in everything that drives progress. And you? Do you want to go further with us? Explore our clients, review our content, and find out whether you are the right person to join \#WeAreMDS. We are seeking a professional who will be responsible for the efficient implementation of insurable and non-insurable benefits, ensuring compliance, timely delivery, and client satisfaction. **Responsibilities and Duties** * Implement benefits contracts (PME, Middle, or Corporate), both insurable and non-insurable, managing all stages of the process to ensure accurate integration and implementation of products and services. * Monitor the implementation schedule by tracking milestones and SLAs to guarantee on-time deliveries and prevent delays. * Verify the operator’s active database and initial billing through data and documentation analysis to ensure compliance and accuracy of client information. * Map the client’s internal routines and align them with consulting team areas via meetings and process assessments to ensure seamless integration and clarity in implementation procedures. * Validate the implementation layout (consulting model) through critical analysis and client-driven adjustments to ensure processes are correct and applicable. * Review the consulting firm’s commercial and technical proposal through detailed document analysis to ensure all client requirements are met. * Receive and manage digital signatures via the consulting platform to formalize agreements and mandatory documentation. * Guide clients on operational routines and billing through training sessions and communications to promote autonomy and proper use of benefits. * Draft and adapt implementation communications and materials by customizing templates to ensure clarity and consistency in communication. * Lead or participate in internal kickoffs and meetings with clients and operators, aligning expectations and strategies to ensure mutual understanding and effective implementation planning. * Verify deadlines and pending items with the operator through continuous monitoring to maintain project flow within the established timeline. * Request information from the operator and/or client regarding claims and discretionary requests (excluding commercial matters) via direct contact and demand tracking to clarify pending items and ensure proper handling of requests. * Develop communication materials by creating and customizing templates and content to ensure clarity, standardization, and effectiveness in client communications. * Deliver implementation presentations through in-person or virtual presentations and training sessions to enable clients and employees to correctly execute processes. * Conduct internal operational meetings with operators and clients through strategic alignment and technical discussions to ensure integration, sound decision-making, and efficient implementation progress. * Support the creation of reports and analysis of departmental KPIs by maintaining accurate data in the consulting firm’s systems, ensuring information integrity in accordance with contractual rules and client-mapped routines. * Perform registrations and updates in the consulting firm’s tools by recording client data and routines, contracts, subcontracts, and beneficiaries to ensure updated and consistent information **Requirements and Qualifications** * Bachelor’s degree in Business Administration, Human Resources Management, or related fields * Intermediate proficiency in Microsoft Office suite * Knowledge of contractual rules governing operators and/or insurers * Experience in the insurance industry, specifically implementing medium-complexity PME, Middle, and Corporate contracts * Client-focused mindset, professionalism, collaboration, innovation, logical reasoning, organization, and assertive communication skills **Additional Information** * Health and Dental Insurance * Life Insurance * Meal Allowance * Transportation Allowance * Profit Sharing (PLR) * Wellhub * Wellz * Day Off * Discounts on personal insurance purchases, including auto, life, home, and travel insurance, among others. **Here, you define the scope of your growth and the scale of your achievements.** MDS is one of the country’s leading insurance brokerage firms specializing in insurance, reinsurance, benefits management, and risk consulting. We are part of the MDS Group: a market-leading company in Portugal and one of the largest in Brazil, with additional presence in Angola, Mozambique, and Spain. Globally, we operate through Brokerslink—a company founded by the MDS Group—responsible for a network of brokers spanning 130 countries and employing 25,000 insurance professionals. In Brazil, our portfolio of issued premiums totals R$9 billion. We have over 800 employees distributed across thirteen offices in seven states: São Paulo, Rio de Janeiro, Paraná, Minas Gerais, Santa Catarina, Bahia, and Rio Grande do Sul. We also operate in reinsurance in Brazil, Portugal, and Africa under the brand MDS Reinsurance Solutions—a reference firm in risk analysis, loss control, business continuity planning, and Enterprise Risk Management. OUR AMBITION IS TO PROTECT YOUR WORLD! AND YOURS? Review our privacy policy at: Privacy Notice for Candidates