Job Summary: An agricultural wholesale company is seeking an IT Analyst to provide technical support, installation, configuration, system and equipment maintenance, network monitoring, and user account management. Key Highlights: 1. On-site and remote technical support for users 2. Preventive and corrective maintenance of equipment 3. User account management and support for collaboration tools An agricultural wholesale company is seeking an Information Technology Analyst in Londrina (Igapó). **Responsibilities:** Provide first-level technical support to users (on-site and remotely). Perform installation, configuration, and maintenance of: operating systems (Windows), corporate applications, equipment (laptops, desktops, printers, peripherals), and Windows Server. Monitor and support network operations, including Wi-Fi and cabling (basic level). Execute preventive and corrective maintenance routines on equipment. Manage user accounts in internal directories (e.g., Active Directory: account creation, password reset, permissions). Support collaboration tools (Office 365, Teams, Outlook). Assist in deploying updates, patches, and security policies. Escalate incidents as needed to Intermediate/Senior levels. Previous experience as a Systems Analyst, Technical Support Analyst, Infrastructure Analyst, or Information Security Analyst may indicate suitability for some of the responsibilities of this position. Bachelor’s degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits: Details provided during the interview stage. **Additional Information:** * Employment Type: Permanent – On-site. * Duration: Full-time. * Working Hours: To be determined.