Job Summary: This Atlassian Solutions Analyst will lead the implementation and customization of Atlassian tools, workflow automation, instance management, user training, and technical support for clients. Key Highlights: 1. Lead advanced implementations and customizations of Atlassian tools. 2. Develop complex automations to optimize workflows. 3. Address complex issues and propose improvements. We are a Software Engineering consultancy with over 15 years of experience in software quality and a high level of technical expertise in test automation, digital security, and DevOps culture. **\_We never stop studying and learning**, as we constantly pursue excellence and development. **\_We value our collaborative environment**, believing in the strength of our team. **\_We act with transparency and respect**, maintaining ethical and moral standards in our relationships with colleagues, partners, and clients. Our team is growing. We have built a results-driven team capable of solving challenging problems. Join us to transform the technology world! **As an Atlassian Solutions Analyst at PrimeUp, you will:** * **Advanced Implementation and Customization of Atlassian Tools**: lead configurations and customizations of Jira, Confluence, JSM, and other Atlassian tools according to client needs; * **Workflow Automation**: develop complex automations that improve process efficiency and optimize workflows; * **Atlassian Instance Management**: administer instances, perform maintenance, configure workflows, and conduct backups with greater autonomy; * **User Training and Enablement**: conduct training sessions and workshops for teams, ensuring users’ mastery of the tools; * **Technical Support and Solution Proposals**: address complex issues and propose improvements based on client requirements. **To take on this challenge, you should have experience with:** * Jira Software, Jira Service Management, Confluence, and other relevant Atlassian tools; * Knowledge of ITSM, ITIL, and ISO 20000, with a focus on service management best practices; * Project management using predictive, hybrid, and agile methodologies; * Ability to understand client requirements and translate them into effective solutions. **It would be a plus if you also have:** * Atlassian certifications, such as ACP\-620 or ACP\-420; * Completed undergraduate degree in related fields; * Experience with additional tools such as BitBucket or Advanced Roadmaps; * Experience with widely adopted market add\-ons like EazyBI, Power BI Connector, and Zephyr; * Intermediate/advanced English proficiency. * ️ **This is an on\-site position requiring physical presence at the client’s office (Rio de Janeiro/RJ).** **As part of the PrimeUp team, you will be entitled to:*** CLT employment contract with market\-competitive remuneration; * Meal Allowance; * Food Voucher; * Health Insurance; * Dental Insurance; * Life Insurance; * Annual Bonus Leave; * Certification Reimbursement; * PrimeUp Academy (professional development network); * Profit and Results Sharing (PLR); * Gym Membership Plan; * Well\-Being Program offering psychological, social, financial, and legal support. VOeQBRdZ0c