Job Summary: Octadesk, an MIT-recognized innovative SaaS company, is seeking a technology- and innovation-driven professional to provide technical leadership in system development. Key Highlights: 1. Innovative SaaS company recognized by MIT 2. Work on an AI-powered customer service platform 3. Autonomous, respectful, and diverse work environment Octadesk is an MIT-recognized SaaS company (2023), named one of the 20 most innovative companies in Brazil. We are the largest and best AI-powered customer service platform, resolving the entire customer journey—from marketing through post-sales. Our mission is to enable businesses to serve customers the way customers want to be served. If you are passionate about technology and innovation and enjoy challenging the status quo, Octadesk is the right place for you. **Responsibilities and Duties** * Experience in technical leadership and supporting system development; * Knowledge of code repositories (GIT); * Development of web systems/services on platforms; * Agile methodologies and DevOps; * Experience developing projects within agile teams; * Creation of functional documentation and system manuals; * Requirements gathering and software needs analysis; * Experience creating TESTS (Unit, Integration, Acceptance, and Performance); * System development and architecture using OOP, Design Patterns, and SOLID principles; **Requirements and Qualifications** * Completed degree, preferably in Computer Engineering, Computer Science, Systems Analysis, Data Processing, or Information Systems; * Solid experience with .NET and (Node.js and NestJS — a plus); * Cloud architecture (GCP and AWS); * Microservices; * Message queues (MQ, SQS, RabbitMQ); * PostgreSQL, MongoDB; * Kubernetes; * Redis; * Docker; * Performance optimization and improvements; * Experience with CI/CD and automation of build and deployment processes; * Agile methodology. **Additional Information** **Benefits offered by Octadesk** Health insurance; Dental insurance; Meal allowance or food allowance; Transportation allowance; Childcare assistance; Férias&Co (travel benefit); Birthday day off; Alphafitness — partnership focused on mental and physical well-being; Life insurance; Extended maternity and paternity leave; WellHub (GymPass); **Our amazing location:** R. Itapaiúna, 2434 — Parque do Morumbi, São Paulo — SP | 05707-001 **Important note:** This and all open positions at LWSA are open to all individuals, regardless of gender, ethnicity, sexual orientation, disability, and/or socioeconomic background. We emphasize that our positions are open to all persons with disabilities (PwDs). Did you know LWSA is a digital solutions ecosystem composed of multiple companies? Indeed—and all share a single objective: **transforming businesses to help them grow and thrive through technology**. Our team is recognized for its **passion, creativity, persistence, and collaboration**. Just like the professionals building their careers here, each of our brands has its own unique identity—yet they all share the same drive to evolve and deliver excellence. **LWSA has a place that could be perfect for you!** Here, you can build your career in an environment of **autonomy, respect, and diversity**, within a company committed to developing its professionals so they continue innovating and creating tomorrow’s solutions. So, are you ready to join this ecosystem and discover all the possibilities we offer for your career? If you feel you’re a great match for our profile and would like to share your resume, that’s the first step toward joining our team!