Job Summary: The Contract Administration Assistant supports sales/negotiation operations, manages, analyzes, and controls commercial contracts, ensuring legal compliance and optimizing processes. Key Highlights: 1. Supports sales/negotiation operations 2. Responsible for management, analysis, and control of commercial contracts 3. Ensures legal compliance and optimizes processes At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Customer Management**Job Sub Function:** Non-Technical Customer Service**Job Category:** Business Enablement/Support**All Job Posting Locations:** São Paulo, Brazil**Job Description:** ### **Contract Administration Assistant – EXCLUSIVE PCD POSITION – São Paulo** **Summary and Scope:** The Contract Administration Assistant plays a critical role in supporting the company’s sales/negotiation operations. This professional is responsible for supporting the commercial team in managing, analyzing, and controlling the company’s commercial contracts. The role involves drafting, reviewing, monitoring, and renewing contracts, ensuring legal and commercial compliance. This position is essential to minimize risks, optimize processes, and ensure alignment with internal policies and applicable legislation. **Key Responsibilities:** * Drafting, reviewing, and analyzing commercial contracts * Monitoring deadlines * Ensuring compliance with laws, internal policies, and regulatory standards * Negotiating clauses with Commercial and Legal teams * Managing contract amendments, terminations, and renewals * Interfacing with contract management systems * Collaborating with other departments—including Commercial, Finance, Legal, and Marketing—to efficiently and effectively resolve customer issues * Identifying opportunities for process improvement and automation in sales support activities and proposing solutions * Participating in training and professional development to enhance technical skills and product knowledge **Qualifications:** **Education:** * A completed bachelor’s degree is preferred, preferably in Business Administration or related fields applied to this area. **Experience and Skills:** **Required:** * Basic Excel proficiency * Prior knowledge of contracts is a plus * Customer orientation and problem-solving focus * Attention to detail and organizational skills * Negotiation and conflict resolution capability * Proactive, responsible, and ethical profile * Familiarity with SAP * Ability to proactively and efficiently solve problems * Excellent verbal and written communication skills * Organizational skills and ability to manage multiple tasks simultaneously * Ability to work well in teams and collaborate effectively with other departments **Required Skills:** **Preferred Skills:** Business Behavior, Chat Support, Communication, Customer Centricity, Customer Satisfaction, Customer Service, Customer Support Operations, Customer Support Platforms, Customer Support Trends, Data Capturing, Inquiry Handling, Issue Escalation, Process Oriented, Service Request Management, Time Management, Training Administration