Job Summary: Strattner seeks a professional to provide assistance and support to internal departments, create sales orders, and improve processes within an environment that values diversity and innovation. Key Highlights: 1. Brazilian family-owned company operating in the medical-hospital market for 70 years 2. An environment that values diversity, dialogue, and respect 3. Focus on innovation for the future of healthcare **We are Strattner.** We advance healthcare in Brazil by delivering meaningful innovations—both for our customers and for society. **Who are we?** Strattner is a Brazilian family-owned company operating in the medical-hospital market since 1950. We go beyond tradition. We are transformation, knowledge, sharing, and dedication. We have over 500 employees prepared to deliver quality and agility in serving all our customers. For 70 years, we have relentlessly pursued our purpose: developing knowledge and bringing innovation to anticipate the future of healthcare. **Diversity drives us forward!** Since the beginning of our history, we have operated based on values that foster an open environment for dialogue, where every voice is heard and respected. We believe that being ourselves—exactly as we feel comfortable—helps us perform excellent work, strengthens camaraderie within the corporate environment, and motivates us to achieve greater success. We want everyone here to be recognized for their work and to enjoy equal opportunities. We are different; we accept, respect, and especially value this. We are ready to grow and take on even more challenges. And you—do you want to be part of this journey? **Responsibilities and Duties** **Responsibilities and Duties** ----------------------------------- * Provide assistance and support to internal departments via tickets * generated in the Ticket Management portal * Create sales orders. * Support process improvements, KPIs, and documentation within the SoftExpert department **Requirements and Qualifications** **Requirements and Qualifications** ------------------------------ Currently pursuing or having completed a Bachelor’s degree. * Experience in customer service and sales order creation is desirable. Specific Knowledge / Desired Skills · Basic English proficiency (desirable); · Strong communication skills; · Holistic perspective; · Intermediate/advanced Excel proficiency; · Proactivity; · Organizational skills; · Process- and project-related skills (desirable); · Agility and attention to deadlines and procedures. **Additional Information** Strattner will use the personal data provided by the candidate exclusively for recruitment processes, including databases hosted on third-party platforms. If you wish to object to this use or exercise any of your rights, please contact us through the channels available in Strattner’s Privacy Policy (https://www.strattner.com.br/politica\-de\-privacidade/). Acceptance is not required—it is merely for your awareness. By participating in the recruitment process, the candidate acknowledges that they may contact Strattner at any time via email at privacidade@strattner.com.br to exercise their rights, as stipulated under Article 18 of the General Data Protection Law (Law No. 13\.709/2018\). Strattner is a Brazilian family-owned company operating in the medical-hospital market since 1950. We go beyond tradition. We are transformation, knowledge, sharing, and dedication. We have over 500 employees prepared to deliver quality and agility in serving all our customers. For 70 years, we have relentlessly pursued our purpose: developing knowledge and bringing innovation to anticipate the future of healthcare.