Job Summary: Professional to work on system reconciliations, updating revenue collection solutions, and handling service tickets, with a focus on improving people's quality of life through mobility. Key Highlights: 1. Commitment to diversity and inclusion 2. Improving people's quality of life through mobility 3. Supporting infrastructure and IT teams **Ready to advance your career at Motiva?** Motiva is the right place for your talent, where you can choose the path you wish to pursue alongside a company that promotes improving people's quality of life through mobility. **We are committed to building an increasingly diverse culture and value the inclusion of all individuals regardless of color, ethnicity, religion, age, gender identity, sexual orientation, or disability, fostering an inclusive environment with equitable opportunities.** **Responsibilities and Duties** Perform reconciliations across supported systems, ensure closing consistency, and reprocess data; Update versions of revenue collection solutions; Perform version updates for supported solutions; Monitor updates implemented by the project team; Support Infrastructure and IT teams during technical outages; Carry out necessary procedures for proper shutdown of supported solutions; Generate technical reports of activities; Monitor server migrations and configure revenue collection systems; Handle service tickets for supported solutions, prioritizing customer satisfaction; Track performance indicators, ensuring adherence to required procedures; Perform daily routine tasks and revenue reconciliation. Develop queries for monitoring environments and applications; Engage the database team when necessary; Generate detailed incident reports in case of high-impact or critical failures; Monitor and develop control mechanisms to enable timely identification of failures within contractual deadlines; Provide on-call support. **Requirements and Qualifications** **What We Expect From You:** Bachelor’s degree completed in Computer Engineering, Computer Science, Systems Analysis, Information Systems, Information Technology Management, Technologist degree, or Systems Analysis and Development; Knowledge of ITIL; Basic knowledge of databases (SQL). **You Stand Out If You Have:** Spanish (basic); Knowledge of revenue management ecosystems and payment methods; Accounting, financial, and tax knowledge. **Additional Information** By joining our integrated team, you will become part of a company present in **13 states**, moving thousands of people daily through comprehensive mobility solutions that generate positive societal impact. Here, you will find various benefits supporting your development and adding momentum to your career. **Check out the benefits we offer:** Medical and Hospital Assistance; Dental Assistance; Life Insurance; Meal or Food Allowance; Transportation Allowance or On-site Parking; Private Pension Plan; Extended Leave: maternity leave of 180 days and paternity leave of 20 days; Childcare Assistance; Wellhub (Gympass); Birthday Day Off; PLR (Profit Sharing or Results-Based Bonus); Flexible working hours policy, and much more! **Want to improve people's lives through mobility and help us go even further? Then bring your talent to **Motiva**.** **Motiva is built by people passionate about contributing to our purpose: improving people's lives through mobility.** We are a reference in mobility infrastructure in Brazil, leading the sector with a focus on creating sustainable value and improving people's lives through mobility. We operate in mobility infrastructure services, focusing on highway, rail, and airport concessions. We have over 16,000 employees responsible for managing and maintaining 4,475 km of highways, used daily by approximately 2 million vehicles. On rail networks, we manage passenger transportation services for subways, trains, and light rail vehicles, carrying 3 million passengers daily. In the airport segment, with 20 terminals under our management, we serve over 40 million customers annually. To ensure customers reach their destinations safely, Motiva invests in practices reinforcing our commitment to the environment, society, and governance—building infrastructure, implementing services, and providing opportunities.